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January 19th, 2025 22:53

Latest Alienware R16 BIOS Will Not Install (January 2025r)

The Jan. 2025 R16 BIOS on the site will not install either manually or using the update software.  It simply goes to 100% then hangs, or gives an error message installation failed if you try to install it manually.

Community Manager

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2.9K Posts

January 20th, 2025 16:04

Hi everyone,

Dell is aware of the recent issues with BIOS installation on various Dell systems, including:

  • Aurora R16
  • Aurora R15
  • Aurora R10
  • Alienware x17 R2
  • XPS 8960
  • XPS 8950

Our engineering team is actively working on these issues to provide a resolution as soon as possible. We appreciate your patience and understanding during this time.

Please feel free to share any additional feedback or concerns.


Thank you for your cooperation!

1 Rookie

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3 Posts

January 20th, 2025 01:14

same , it gets stuck at 100 percent installing via support assist 

1 Rookie

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1 Message

January 20th, 2025 07:04

Same.  It downloads to 100, then it installs for an hour until it says failure.

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