Alpha R2 with Graphics Amplifier no signal on TV

Also I connect the Amplifier to my TV using the same HDMI cable as I was using on the Alpha R2.

So the cable does work!

Do you have the graphics amp software and the latest drivers?

are you plugging into the HDMI out port?

Before installation I installed the Alienware Graphics Amplifier software, made the necessary updates via Alienware Update and updated both Windows 10 and the Nvidia drivers on my Alpha R2

Are you using the HDMI IN or the HDMI OUT.

When I do not use the Amplifier, I use HDMI out. But when using the AGA I need to connect my TV to the graphics card in the Amplifier.

CMOS BATTERY NEEDS TO BE REPLACED ASWELL AS HDD.

FAILURE OCCURS AFTER 6 TO 7 YEARS DEPENDING ON USE.

Replace those things and your good.l

There is one fact which I forgot to mention:

Sometimes after I reconnect the Amplifier my Alpha R2 Alienware Logo flashes yellow/orange 6 times repeatedly and does not boot. Perhaps somebody knows what the flashing means.

The CMOS battery is not the issue when the Logo flashes 6 times, only when it flashes 5 times its the CMOS battery. I have already read a lot about this. Without the Amplifier my Alpha R2 runs fine.

This guy had the same issue on reddit but he had a fix:

So I made the rookie mistake of leaving my HDMI cable connected to my Alpha R2 instead of the Amplifier. After disconnecting the amplifier and running the HDMI cable to it, booted up again but no display on my TV (amp works fine on my other AW system). Disconnect the amp and the R2 won't boot up now - message is 'reconnect amplifier to ensure stable system operation'. After going back and forward like this for a while, the Alpha starts to gives 6 yellow flashing lights. After a lot of digging I find out this means problem with the video - it is stuck in amplifier mode and won't boot with the onboard GPU. The power drain procedure does not work, you will need to clear the CMOS to get the system back up and running....Unscrew the base of the Alpha and remove the top cover to expose the motherboard. There is a jumper with 6 pins in the corner opposite the CPU cooler. Pins 1 and 2 are covered by default. Remove the jumper cap and cover pins 5 and 6. Plug in the alpha for 10 seconds or so and hit the power button (there will be no response from the system - no lights, fans etc.). Put the jumper cap back covering pins 1 and 2 and reassemble the top and bottom cover. Plug the Alpha back in and normal system operation should resume. Hope this helps someone who ends up in the same predicament as me.

Thanks for googling for me. In fact I have found this reddit "fix" before but hesitated to try it because I always could get rid of the flashing yellow lights.

Now I desperately tried it and the situation has unfortunaltely worsened. Now I cannot even get my USB keyboard light up or get an image without the Amplifier. Before it would just not work with the Amplifier but would work normally as before. Now it seems to be bricked.

Does somebody here know how to get "real" support from Alienware/Dell? I am not in the US btw.

It’s not supposed to brick it. It’s supposed to clear the bios and remove all configurations to it.

Did you turn it off all the way?

because if you connect using the alphas HDMI while using the amp it’s going to be locked in amplifier mode all the time.

Whatever signal is sent to the port with the cable connected to it.