Start a Conversation

Unsolved

This post is more than 5 years old

A

4301

May 13th, 2018 18:00

Alpha, dropped, turns off

I dropped my Alienware alpha accidentally and it turns on and after playing games and a couple minutes it randomly turns off and help appreciated !!

7 Technologist

 • 

4.4K Posts

May 15th, 2018 13:00

Hello

Please send me your Service tag in a PM so we can assist you better.

Thanks

May 15th, 2018 18:00

How do you send a private message ?

7 Technologist

 • 

4.4K Posts

May 16th, 2018 08:00

Click in the little envelope icon on the top right corner, then look for the New Message option and type my username on the send to box. 

9 Legend

 • 

47K Posts

May 16th, 2018 09:00

Cooling Fan may be damaged.  It will shut off if its overheating.

May 20th, 2018 13:00

I think that may be the issue

8 Wizard

 • 

17K Posts

September 23rd, 2018 13:00

Sounds like it might have gotten damaged inside when you dropped it.

I suggest you have it examined and/or repaired by a qualified technician.

September 23rd, 2018 13:00

I have dropped my Alienware alpha a couple months ago and it will turn on but it will randomly turn off and the GPU fan will go very loud and fast any help appreciated!

No Events found!

Top