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March 31st, 2022 08:00

XPS 15 9570 GPU not working (Code 43 error and BSOD)

Hello, 

I'm having problems with my Dell XPS 15 9570 GPU. I checked it in device manager and it has a Code 43 status, meaning that it's no longer being used due to some problem. I think this problem is related to a BSOD that I got a few days back. If I remember correctly, it had something to do with "nvlddmkm.sys" and "Page Fault in Non-Paged Area".

I have taken the following steps to fix this but nothing has so far worked.

  • Reinstalled Windows.
  • Reinstalled drivers.
  • Disabled Intel VT.
  • Disabled Intel UHD Graphics driver.
  • Cleaned and remove dust from heatsink fans.

I wanted to know if there are any other approaches that I could take to fix this or if the GPU is dead.

Any sort of help would be appreciated. I've also attached below screenshots from Device Manager.

Thanks

The driver details of the GPU.The driver details of the GPU.The Device status of the GPU.The Device status of the GPU.

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