XPS 13 7390 2-in-1, Windows 10 system error

Yes I have been getting the same error. They appear to coincide with computer completely freezing up or blue screen of death...

You ever find anything on this?

Running a new XPS 15 (9500) and suffering the same freezing.  Seems likely that the issue happens ~30 min post opening the lid from sleep mode.  Get a series of the "Module exceeds resource budget, failed to AllocateFwCps" errors and then NOTHING in the log until the system goes back to sleep, i.e. the next log entry is from Kernel-Power, "The system is entering connected standby ", at which point it unfreezes.

I found that if you hold down power as if to force a restart, but then cancel, the issue is resolved and everything continues running just fine.  This is an OK work around,  but Dell doesn't seem to want to own this issue and have told me it isn't covered under warranty.  Why a laptop that freezes as shipped isn't covered is beyond me.

I got the same Issues with an Precision 5750 ... super annoying when it crashes/freezes while working

So nothing new on this topic, or any comments or anything from anyone at Dell?

I have a new XPS 15 9500 also and it too is having this same problem.

having same issue on XPS 9500. did you guys managed to resolve it?

Got that too, and yes it correspond also to when the computer is for any reason leaving standby mode.

Another bug of the sleep mode that DELL will not be willing to fix . Let s see what they say .

Hi,

We are following up to check the status of system functionality. We want to check is everything working fine as you expect it to be. 

Feel free to reach out to us if you need any assistance. 

I have the same problem on my XPS 17 (9700).

I do have an audio-related issue where there is a popping sound about 3-5 times per day from the left side of the device, and out of these, once or twice the audio gets knocked out completely; I need to reboot to regain audio. Dell support is sending someone to replace the speaker (although I'm not sure this is going to help).  

I to am having the problem on my XPS 17 9700.

3 of them repeat over and over. I don't seem to have any noticeable effects though:

1)
19
0
4
6
20
0x8000000000000000

10696


System
xxxxxxx


-
Module exceeds resource budget, failed to AllocateFwCps
3221225626

2)
19
0
4
6
20
0x8000000000000000

10697


System
xxxxxxx


-
Module exceeds resource budget, failed to AllocateFwCps
3221225626

3)
19
0
4
6
20
0x8000000000000000

10698


System
xxxxxxx


-
Module exceeds resource budget, failed to AllocateFwCps
3221225626

XPS 13 7390 2 in 1 Win 10 x64 2004 OS

XPS 15 (9500) and suffering the same freezing

I have a new XPS 15 9500

I got the same Issues with an Precision 5750

having same issue on XPS 9500.

I have the same problem on my XPS 17 (9700).

=====================

Intel-SST-OED

Is Intel Smart-Sound-Technology. 

Looks like it's been a problem for Windows-10 64bit and Intel audio-drivers for a while.

Try forcing a driver update (from Windows Update) or you might have to delete some devices, reboot, and let it Plug-and-Play Re-detect and then Windows should toss-you the latest (hopefully updated/fixed) Intel-SST driver.

Something like this:

https://dannyda.com/2020/05/01/how-to-fix-windows-10-no-audio-sound-or-audio-error-sound-error-audio-sound-device-disappeared/

Same problems here with a brand new XPS 13 7390. 

How is this possible on a high-end laptop!! Please fix!

Same problem on my Inspiron 7591 2n1.  Between 1 and 3 occurrences of the OED message every 3 seconds for 5 days.  Then it appears the PC updated the time for a leap second after which it tried to reboot and failed to reboot.  I manually rebooted and all appears to be working as it should. For now.  I was away from the computer in the 6 hours leading up to the reboot, with only a few web pages open.

Hi all, 

I have a HP Envy 15-ep0008ns and my problem was conecting any external monitor, either through HDMI or USB C. Once I locked Windows 10, I started to face the mentioned error, again and again: System Source: Intel-SST-OED Date: 6/14/2020 10:16:16 AM Event ID: 19. This error caused that when I unlocked Windows, it was completely stuck and unresponsive, and If I achieved to log in, I faced many errors like Start Menu wasn't responding, or many graphic issues. The problem that I though it was at the begining was explorer.exe because afte achieve the Windows unlock, it had like almost 1GB RAM consumed after a whole night and if I restarted it (explorer.exe), or even the whole system (restart Windows 10) Start Menu and graphic issues were gone.

I was able to find the Event ID: 19 error through the Event Viewer, and after 10 days and many trial/error, I have found what to do to minimize the problems related to it:

• Update as much as you can your Intel and other drivers by executing the following program Intel-Driver-and-Support-Assistant-Installer.exe and through the following web: https://www.intel.la/content/www/xl/es/support/intel-driver-support-assistant.html

   

• If you have Nvidia GPU, do the same with its drivers, update them as much as you can: https://www.nvidia.es/Download/index.aspx?lang=es, selecting your GPU and downloading the latest driver; in my case I chose Game Ready one instead of Studio (you don't need Nvidia GeForce Experience at all).

• Beware to have the following versions (at least) of these drivers (use this free program to look for them https://www.nirsoft.net/utils/installed_drivers_list.html

After having all these done, HDMI monitor wasn't a problem anymore, but USB-C one did (I have 2 monitors one connected through HDMI and the other one through USB-C. So, what I did was to use the HP USB-C Mini Dock - ‎1PM64AA#AC3 to connect the 2nd monitor -> Monitor connected to the dock with HDMI and Dock connected to HP Envy with USB-C.

Hope it helps,

Best regards

Qüillsito

I have the same problem on my Inspiron 3793 with Windows 11. 

Computer freeze up and show blue screen of death. May be several times in one day.