Unsolved
1 Rookie
•
33 Posts
0
2213
November 17th, 2020 13:00
Short screen shift and flicker - XPS 17 9700
On my XPS 17 9700 i sometimes see short screen content shift or flicker.
Since it is very short and randomly (once avery day?) i can not exactly tell details about the shift but it looks like the whole screen is shiftet horizontally by maybe 20 pixel.
Strangly i also happen to see the windows Task bar to shift up a view pixels for a fraction of a second.
I think it occurs more frequently when i switch between a window with fullscreen black background (putty) and a fillscreen white background (Chrome browser).
Anybody else seen that yet?
By the way... I don't thing that it is a connector or cable contact issue.
Ksyruz
1 Message
0
December 3rd, 2020 02:00
I have the exact issue on my XPS 13 7390.
I have already been in contact with the dell support. They have replaced my screen and the issues persisted.
I assume there's an issues with the Intel GPU. If you are still under warranty get dell to replace the laptop for you
FileSaveAsUntitled
5 Posts
1
January 12th, 2021 14:00
tapuleo
2 Posts
1
October 14th, 2021 17:00
I think I may have resolved the issue. I got my XPS 17 9710 today and the screen was flickering, blurring, and shifting all over the place. I opened up the Device Manager in Windows, expanded Display Adapters, and saw 2. "Intel(R) UHD Graphics" and "NVIDIA GeForce...". I right-clicked the Intel one and selected "Disable Device". It hasn't flickered again in the last 10 minutes. I hope that was the fix.
tapuleo
2 Posts
0
October 15th, 2021 10:00
Ok. I've verified. That did fix the issue for me. I've been using for 5 hours straight this morning with no issues.