error code: 4

Question

My son's computer shut down when he was copying a downloaded program to a CD. We receive message Windows root\system 32
toskrnl.exe. when opening windows. I went to microsoft and it said remove file attributes from boot.ini by typing at ms-dos: Attri -s -r c:\boot.ini. Then edit the boot.ini file and change the partition number for windows. multi(0)disk(0)rdisk(0)partition(x)\ ntdir Also download missing file. When I attempted to do that I got other error messages including disk error. I ran HD diagnostics and received message HD fail error code 4. I've been told I need a new hard drive. Would downloading a program (maybe with a virus in it) on the computer had damaged the hard drive?

mombodog · Answer

No just coincedence, Get a new hard drive and install xp to it and get all the drivers and updates, then mount the old dying hard drive in the computer and maybe you can copy any data you want to save before it dies completely. The more times you spin up the dying drive the less chance you have of saving your data.

tmilhyn · Answer

Thanks. There aren't any files I need on the old hard drive.
I've had two hard drives fail in the past month. The Seagate was 13 mo old and the Samsung was 12 mo old.
What are the best quality hard drives? I had a gateway for 8 years and compaq for 5 years and neither ever had a hard drive fail (don't know what brand HD they had though).

Message Edited by tmilhyn on 07-23-200608:27 PM

mombodog · Answer

Everybody has different luck with brands of harddrives, I have used Western Digital for a long time but have switched to Seagate recently because of the 5 Year warranty, does yours still have a warranty?

tmilhyn · Answer

I don't think so. I only had a 90 warranty. I'm not sure if the HD were longer but I'll check. Thanks

Windows General

error code: 4

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