Unsolved

This post is more than 5 years old

4 Posts

7547

June 5th, 2008 20:00

Dell MediaDirect: Upgrade to version 3.53 doesn't work

Hi, I have a little problem.

After updated mediadirect 3.5 to 3.5.3 in windows Vista, the MediaDirect button on my
Dell Inspiron 1420 stop working. Now I get the MediaDirect loading screen, then it goes black, and then
nothing else.

I can turn it off by pressing the power button and it initiates the shut down sequence properly.
But I don't get the MediaDirect menu anymore. The only way I can use Mediadirect button is after I logged in on Windows Vista.

Anyone have any ideas?

Thanks in advance

 

 

 

 

 

 

3.6K Posts

June 6th, 2008 02:00

Insert the media direct cd and see if it will either repair/reload in windows.

 

 

2 Intern

 • 

1.7K Posts

June 6th, 2008 14:00

There should be a Media Direct Repair Utility on the support site for your system as well.

2.5K Posts

June 7th, 2008 09:00

Larry, I can't find this repair tool for my 1420.  Can you post the URL?  Thanks

2 Intern

 • 

1.7K Posts

June 9th, 2008 13:00

Out of curiosity, have you already tried installing the SDHC patch for Media Direct?  I'm not sure if it would address the problem you are having, but it shouldn't cause any additional problems.

 

I checked and did not find the utility, so I am probably remembering the one for the previous version of Media Direct.  Booting into Windows and running the Media Direct CD as dgkpcon suggested does the same thing, however.

4 Posts

June 9th, 2008 18:00

Hi,

I tried to run cd Media Direct into windows as you suggested, but I keep receiving this message: "Installation Error".

Do you have some other suggestion?

No Events found!

Top