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21 Posts

2724

September 23rd, 2004 21:00

Control Panel Error

After downloading Win Sv Pack 2 each time I go to start, control panel, I get "An error occured while Windows was working with the Control Panel file;  C;\windows\system32\netsetup\cpl.  After hitting "OK" the message goes away and the control panel shows up.  What can I do to prevent this error message.  Thks,  Roger

1 Message

October 1st, 2004 22:00

Roger,  I had the same problem after SP2 and I sent an email assist request to microsoft and got the solution with 24 hours. The cause of mine was:

third party software,  IPMon32 from Verizon, My ISP

My Solution Was:

a. Click Start, go to Run, and type "msconfig" in the open box to
start the System Configuration Utility.
b. Click the Startup tab, uncheck the item related to IPMon32 and click OK. 
c. Reboot and check the Control Panel.

The form is at http://www.microsoft.com/  under Support, Trouble Shooter & FAQs. next page Windows XP SP2,  the link is at the bottom of the next page under Need More Help. I could not post the URL. I had to download the ActiveX  to send my info to microsoft.

Hope this helps

Gary

21 Posts

October 2nd, 2004 02:00

Thks,  that was the solution.  Roger

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