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339891
July 22nd, 2012 10:00
BSOD: STOP: c000021a {Fatal System Error} The verification of a KnownDLL failed.
On starting my one week old Dell Inspiron 2320 with Windows 7, get the blue screen with this message. Cannot login to windows after that.
STOP: c000021a {Fatal System Error}
The verification of a KnownDLL failed. system process terminated unexpectedly with a status of 0xc000012f (0x003a40b0 0x00000000).
The system has been shut down.
Have already tried the following without any success:
- Safe Boot
- Startup Repair
- chkdsk /r (after a few hours, found 1 bad sector,
- System Restore (couldn't use as no restore points created)
Is it possible to recover the system without a clean Windows re-install?
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DELL-Amit L
6 Posts
0
July 23rd, 2012 13:00
Hi sausar,
Welcome to dell community. Try performing the steps suggested in the following links and see if it helps.
support.microsoft.com/.../156669
support.microsoft.com/.../317189
Thanks & Regards
Dell_Amit_L
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lordmal
1 Message
0
April 11th, 2014 23:00
did you get this fixed?
iam having the same problem, if you fixe it plase let me know what steps you tok