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housecall trend micro
This is about the Housecall Trend Micro. The Java Console gives this mesaage 2006-05-07 17:44:43.984 SEVERE [java:hc.Config] Failed to verify domain "http://housecall65.trendmicro.com/housecall/ui-cached/html/default/banner.xml?locale=en_US&impl=applet/html/java", HouseCall Server rejected!
How do I fix that?
I was always able run Housecall Trend Micro up until few days ago or so.
How do I fix that?
I was always able run Housecall Trend Micro up until few days ago or so.
Amaier0727
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May 8th, 2006 00:00
And I would like to believe that I could use it incase something does happen and I need to use trend Micro.
I do have Trend Micro Housecall Sysclean and McAfee stinger.
Message Edited by Amaier0727 on 05-07-200608:33 PM
bamajim
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May 8th, 2006 00:00
Amaier0727
What version of Java are you running?
The newer version is 1.5, the older version 1.42 has had some conflicts with domain verification
bamajim
Training at Malware Removal University
bamajim
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May 8th, 2006 00:00
amaier0727
Theres nothing wrong with that. I tend to think it's a Java issue, if Trend cannot verify your domain, then Trend won't run. Unfortunitly I'm not that much of an authority on Java. I be glad to ask a couple of others on the forum and see if they know of a solution, if you'd like, or you can post your problem on the Java forum.
bamajim
Training at Malware Removal University
bamajim
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May 8th, 2006 00:00
amaier0727
Are you having any other problems, or any that would leave you to believe you need an online scan?
bamajim
Training at Malware Removal University
Amaier0727
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May 8th, 2006 00:00
Amaier0727
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May 8th, 2006 00:00
joe53
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May 8th, 2006 01:00
Amaier0727:
I can confirm that TM Housecall no longer works for me either, with the Java console giving the same error message you posted. I too have the latest JRE.
One workaround is to check the "I want to use another kernel" option, and select the HC kernel rather than the Java. But it is slow as molasses, and apparantly will take hours. (I killed it after 20 minutes)
Amaier0727
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May 8th, 2006 01:00
At least it isn't just me! It can't be. :/
What is up with Java! lol I tried the other route too and choose the second option.
bamajim
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May 8th, 2006 12:00
Hey joe,
You were one of the ones I was going to ask about this :smileyvery-happy:
If you find a solution, I'd love to hear about it. I'm going to post this at another forum too
thanks
bamajim
Training at Malware Removal University
joe53
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May 9th, 2006 00:00
I doubt it- it's the same company. In the past, I've always used the Europe site for my scans, since I found it faster. And it switched from activeX scans to java scans quite awhile before the US site did. Probably the US site has a coding issue.
Message Edited by joe53 on 05-08-200609:49 PM
joe53
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May 9th, 2006 00:00
Amaier0727
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May 9th, 2006 00:00
That's good then. Found a alternative way to scan the computer on Housecall
Amaier0727
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May 9th, 2006 00:00
bamajim
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May 9th, 2006 11:00
Amaier0727
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May 14th, 2006 07:00
My Trend Micro House Call page cancels out when I click the FULL system scan. Why does that do that?
So I have to select individual folders/files and Luckily my computer is on my desktop so I can scan my computer still. It's just I wanna know why it does that when I click complete scan.
Does it ever happen to anyone else or is it me?