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23 Posts

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April 6th, 2011 07:00

VNXE 3100 Ndmp Setup

Hello all,

We have a VNXe in the lab and are trying to test NDMP functionality. From my side i have enabled NDMP on the CIFS server and set the password. From the backup side ( Arcserve 15) we are getting a logon error trying to communicate with the agent. I have provided the IP of the CIFS server and the ndmp account logon information. Any tricks or logs i can look at to troubleshoot this problem?

Thanks

1.5K Posts

April 6th, 2011 08:00

How are you setting up the user on the data mover?

Please make sure- you login as nasadmin first and then switch to su (not su-) with root password. Then run the server_user command

1) Login as nasadmin

2) $ su

3) # /nas/sbin/server_user -add -password

or to use MD5

  # /nas/sbin/server_user -add -md5 -password

Hope this helps,

Sandip

23 Posts

April 6th, 2011 08:00

Thanks

Just using the Unisphere Gui to setup account and password. Wasn't aware this had to be setup command line.

1.5K Posts

April 6th, 2011 08:00

By the way, I realized this is a VNXe model - if that true? Are you getting the option to configure NDMP?

23 Posts

April 6th, 2011 09:00

Correct this is a vnxe. Under the setting menu for shared servers you can enable ndmp and assign an account to be used

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