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208 Posts
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4039
Hardware issues "Bus 0 Enclosre 0 BB A is transitioning"
Hey Guys
Today I've installed a new EMC VNX 5200 at the customers site. Everything went really well (mounting, configuration, presentation).
The only "bad" thing is the following:
When i click on Hardware and click threw the different hardware modules i get the following for the Battery Backup Units - Bus 0 Enclosre 0 BB A "Not Ready". There is no error message in alters and nothing but when i click on properties i get "Bus 0 Enclosre 0 BB A is transitioning".
There is a blue "T". I alraedy pulled it out and plugged it in again but no change. The power supplies are green and operating normaly.
Do you guys know if we have to exchange the part? Looks like it is damaged.
Thank you and all the best
Michael
DukeR1337
208 Posts
0
August 6th, 2014 07:00
Yes it is.
Hey Guys
1) DPE (BUS 0 Enclsore 0) is faulted
2) Standby Power Supply (BUS 0 BBU A) is faulted
Verify that power cables and the communications (serials) cable are connected properly between the storage system and the SPS. IF the SPS Has completed charging its battery and the problem still persits, contact your services provider.
So i am confused now. On generation 1 machines I am aware of connecting serials from the SP to the battery but I thought this not longer applicable to gen 2.
On the backend i've got 2 serial ports (for cli and battery). So is there still a serial connection for battery needed or not?
And what exectally is this battery serial for?
http://www.qdpma.com/Storage_files/EMC_VNX5400be2.png
Thank you guys
atervoort
12 Posts
0
August 6th, 2014 07:00
Are you on the latest release (05.33.000.5.052) ? There have been some BBU issues in earlier releases.
DukeR1337
208 Posts
0
August 7th, 2014 03:00
Hey Guys
1) DPE (BUS 0 Enclsore 0) is faulted
2) Standby Power Supply (BUS 0 BBU A) is faulted
Verify that power cables and the communications (serials) cable are connected properly between the storage system and the SPS. IF the SPS Has completed charging its battery and the problem still persits, contact your services provider.
So i am confused now. On generation 1 machines I am aware of connecting serials from the SP to the battery but I thought this not longer applicable to gen 2.
On the backend i've got 2 serial ports (for cli and battery). So is there still a serial connection for battery needed or not?
And what exectally is this battery serial for?
http://www.qdpma.com/Storage_files/EMC_VNX5400be2.png
Thank you guys
shofmannn
104 Posts
0
August 7th, 2014 11:00
Did you try to exchange bbu a and bbu b ... Is the problem moving with the bbu?
Not sure if the vnx will shut down during this procedure....maybe a reboot of the related will help too
shofmannn
104 Posts
0
August 7th, 2014 11:00
In vnx5200 there is no SPS cable, its interated
Oscar_Wardhana
17 Posts
0
November 5th, 2017 23:00
Is there any updates for solve this issue. As i have this issue appears "BBU is not ready state (transitioning state)". Flare code is 05.33.000.5.052.
kelleg
4.5K Posts
0
November 15th, 2017 13:00
I would recommend you upgrade the OS on your array - that version is way out of date (released in April 2014 and is out of service) and there have been numerous fixes. Some were for issues with the BBU.
glen
PBA7272
1 Message
0
October 13th, 2023 09:29
Hi all
did you find any solution for that ?
Pavel