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April 25th, 2015 10:00

Dell Venue 8 Pro (original) stuck in Bitlocker recovery

My DV8P is stuck in Bitlocker recovery loop. I cannot enter the recovery key that I have stored on MS account/OneDrive because when I click inside the text area to enter the key, the on-screen keyboard does not pop up.

The only thing I can do on that screen is "skip this drive" which brings me to the troubleshooting/recovery screen. On that screen, I tried various options like refresh the system but all errored out.

How can I recover from this?

May 6th, 2015 16:00

Then we are at least two experiencing this problem. But how do we resolve this?

2 Posts

May 9th, 2015 10:00

It was suggested to me that a USB keyboard/mouse can be connected and the recovery key can be entered. I did that, and it worked.

Also, 10074 seems to have resolved that issue too so once you get into Windows, you can update to build 10074.

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