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20045
April 20th, 2016 22:00
iDRACView - Unable to find certificate in Default Keystore for validation
Hi,
On iDRAC Details
Integrated Dell Remote Access Controller (iDRAC)
Version 1.0
PowerEdge M600
Java Details
java version "1.7.0_95"
OpenJDK Runtime Environment (IcedTea 2.6.4) (7u95-2.6.4-0ubuntu0.14.04.2)
OpenJDK 64-Bit Server VM (build 24.95-b01, mixed mode)
While loading iDRACView
Display the following error message
"Unable to find certificate in Default Keystore for validation.
Please upload the certificate using the Java Control Panel and try again."
Screenshot of Error
Can anyone guide me to solve this problem and being able to load console normally?
Thanks in advance for your help!
Regards
No Events found!
DELL-Chris H
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April 21st, 2016 09:00
Jomausiu,
The first thing I would address is the fact that the M600 iDrac is 9 updates from current. Which also makes me believe the BIOS is likely out of date as well.
With those 2 being that far back you will NOT want to just load the most current, as that can cause irreversible damage to the server. You will need to walk them up simultaneously to current. After that I would verify if the Virtual Console still throws the error.
Now to give you a proper upgrade path I would need to know the current version of the BIOS you have installed. Let me know that and then I can provide the necessary links.
jomausiu
8 Posts
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April 21st, 2016 11:00
Hi Chris,
Thank you for your answer.
BIOS Version 2.4.0
Appreciate your assistance, and hopefully now you can provide the necessary links to follow the upgrade path.
DELL-Chris H
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April 21st, 2016 12:00
Thank you, the BIOS version is current. So what we will need to do is walk the iDrac up to current as well.
Run these in order.
iDrac 1.1
iDrac 1.55
iDrac 1.65
After updating to 1.65 then verify if the error is still appearing, also would you let me know the browser you are using? Does the error appear on other browsers as well?
MJSeddon
4 Posts
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April 25th, 2016 02:00
I am also seeing this error message. I am running the following versions:
MJSeddon
4 Posts
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April 25th, 2016 05:00
Just to follow up.
I've added the iDrac IP address to the Java Security Exceptions list, still getting the same error.
I've also tried adding the iDrac SSL certificate to the Java Certificates Store and still getting the same error.
MaximePoirier
1 Message
0
April 28th, 2016 07:00
I have the same probleme here
idrac 1.65
IE and firefox
Java 1.8.0_91
jomausiu
8 Posts
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May 4th, 2016 18:00
Any update on this?
I am still getting the same error message.
MJSeddon
4 Posts
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May 18th, 2016 05:00
I guess Dell are not interested in fixing this issue.
I would rather be told this will not be addressed than left hanging with no communication.
Can someone from Dell confirm this as an issue that requires a firmware update and that they don't plan on providing one so we can all move on to other solutions?
Thanks.
Matt.
Dcm89_2000
1 Message
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May 20th, 2016 08:00
Had the same issue, after much scratching off head I turned on compatibility view in IE11, and opened absolutely fine.
bradje1
2 Intern
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743 Posts
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August 22nd, 2016 16:00
Thx. IE got a little further than Chrome or FF but I get "Failed to establish a connection with VKVM service for video redirection"
Any ideas how to get around that one??
Thx,
John Bradshaw