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Cant get solutions enabler client to connect to my SE appliance
I keep gettng connection failed: the trusted host file disallowed a client server connection. I must be doing something wrong with the nethost config? But I'm not sure
Running version 7.3 of the client and appliance
On the client which is also my SRM server and where I have all the VSI tools installed i've editing the netcfg file to look like this
SYMAPI_SERVER - TCPIP DNS_NAME_OF_APPLIANCE 10.230.190.154 2707 ANY
in the actual file I have the real dns name of the appliance
on the appliance Ive added a nethost setting of
nodename: DNS_NAME_OF_SERVER_IM_CONNECTING_FROM
users: administrator
This is where I'm trying to connect from. I'm logged into windows on that server as administrator
The storsrvd log on the appliance as this error when I try to connect from the VSI on the
: ANR0018E Rejecting session 11 for Administrator@10.230.190.149: The trusted host file disallowed a client server connection
What am I missing??
noto7771
6 Posts
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September 14th, 2011 09:00
The server name has an underscore in it
dynamox
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September 14th, 2011 09:00
the system that you are trying to connect from ..does it have any "-" in the name ?
dynamox
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September 14th, 2011 09:00
i had issues with SSL and systems that had a "-" in the name.
sauravrohilla
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September 14th, 2011 10:00
noto7771
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September 14th, 2011 10:00
Where can I find that document?
sauravrohilla
859 Posts
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September 14th, 2011 10:00
Hi Noto,
I am the author of the primus emc244917 which describes your issue. It was written for older version of appliance but it is valid for the later version also.
regards,
Saurabh
dynamox
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September 14th, 2011 10:00
do you actually have to enter abc.local and user1 ..or these need to be replaced with real values ?
sauravrohilla
859 Posts
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September 14th, 2011 11:00
real values. so abc.local should be replaced with his host fqdn name and user1 with the user he is using.
noto7771
6 Posts
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September 14th, 2011 11:00
Still not working, same error message
Here are the variables set on the server trying to connect
SYMCLI_CONNECT=SYMAPI_SECURE
SYMCLI_CONNECT_TYPE=REMOTE
Here is my netcfg file entry. It has the name and IP of the appliance
SYMAPI_SECURE - TCPIP ar-emcva.poweripl.com 10.230.190.154 2707 SECURE
Here is my nethosts entry on the appliance. This is the machine I'm connecting from and my windows login
SRM_ARL.poweripl.com administrator
sauravrohilla
859 Posts
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September 14th, 2011 15:00
are you able to do a nslookup on your SRM_ARL.poweripl.com and does it return the ipaddress? Could be a DNS issue.
regards,
Saurabh
codyhosterman
286 Posts
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September 14th, 2011 18:00
I missed the post talking about this before. Sometimes the host name doesnt work. You might need to put the IP instead. Use the one it is erroring with: User :Administrator Host: 10.230.190.149
codyhosterman
286 Posts
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September 14th, 2011 18:00
You need to configure the nethost file in the SE appliance through the web management interface. By default the SE Appliance uses the nethost permissions unlike typical SE installs. You will need to enter in your hostname and the user connecting (* can be used in place of the user to allow all users from that client).
That should do it.
Hopefully
-------------------------------------------------------
Cody Hosterman
Sr. Systems Integration Engineer
Technical Partner Management -- VMware
Central Partner Engineering
EMC Corporation
noto7771
6 Posts
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September 15th, 2011 08:00
If I put IP instead of name I get this error
[25772 API_Listener] Sep-15 10:18:15.601 : ANR0151E Common Name in client certificate not valid: expected "::ffff:10.230.190.149", received "storsrvd SRMARL.*"
codyhosterman
286 Posts
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September 15th, 2011 09:00
Hmm there seems to be another primus article relating to this that might be worth a shot: