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September 11th, 2020 05:00

SupportAssist is displaying updates already installed by Dell Update

I have both Dell Update and SupportAssist installed on my Dell Inspiron 7579. Even after updating my laptop using Dell Update, the same updates show up when I start SupportAssist. SupportAssist should have a way of knowing which updates have already been installed on the laptop.

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January 19th, 2022 07:00

Tyrande,

If the Dell command update is installed you do not require to check your update through the Support assist as the Dell command update has a higher priority and may cause the SA updates to be redundant.

2 Posts

January 11th, 2022 03:00

After updating BIOS to 1.6.2 on my m15 r4. Support assist and dell.support both insist that I need to update the bios to 1.6.2. I checked with DXdiag which shows the update went through and I am running 1.6.2 already.

 

 

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December 22nd, 2025 01:41

I have the same problem, started 1-2mos ago.  I use Dell Inspiron laptop 7390 2n1. I install it, it goes thru scanning and downloading, it says update will run in the background, I let it run.  Next time I boot up the same msg again.  It's getting annoying.

Should I disregard this msg? 

Is Dell aware that it's still happening as of Dec 21, 2025?

Pls advise.  Thanks.

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