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Support Assist installation fails, no internet connection
Yesterday, Oct 2, 2018, I came home to find I had an electrical outage. When I restarted my desktop computer, Dell XPS 8920, Windows 10 with all updates, I realized my Support Assist was no longer on my computer. When I tried to reinstall it I got the message that there was a problem, no internet connection. I know my internet is working but every time that I have tried to reinstall it I get the same message.
DELL-Nikhil K
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October 3rd, 2018 05:00
cat0w
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October 3rd, 2018 17:00
DELL-Nikhil K
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October 3rd, 2018 22:00
Hi cat0w,
This is know issue and we are already working on this but i would advise you to get in touch with Dell technical support team once in case they can able to fix your issue over remote session.
Thanks
DELL-Nikhil K
Social Media and Community Professional
#iwork4Dell
YorkiePete
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October 4th, 2018 14:00
cat0w
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October 4th, 2018 16:00
Mine disappeared from my Dell Laptop this afternoon while I was using it. No update was made to Windows 10. I tried to reinstall Support Assist but I am getting the same message on it. It has Windows 10 Home, Version 1803.