Hi, after performing a PC Check scan on my XPS L501X, I get the below noted error message:
No error messages prior to installing the latest firmware update. Did not perform a check after updating. Only noticed error message with the next scheduled PC Check.
No apparent DVD player issues.
Thanks for your assistance
| TSSTcorp DVD+-RW TS-L633C |
| Model Number: |
TSSTcorp DVD+/-RW TS-L633C |
|
| Drive Serial Number: |
R4886GPZB29208 |
|
|
|
|
|
| Readable Media: |
CD-ROM, CD-R, CD-RW, DVD-ROM, DVD-RAM, DVD-R, DVD-RW, DVD-R DL, DVD+R, DVD+RW, DVD+R DL |
|
| Writable Media: |
CD-R, CD-RW, DVD-RAM, DVD-R, DVD-RW, DVD-R DL, DVD+R, DVD+RW, DVD+R DL, CD-RW HIGH SPEED |
|
| Write Strategy: |
TAO, SAO, RAW, RAW-MS |
|
|
|
| DRAM Test |
| Test Started |
|
7/1/2011 10:33:18 AM |
| Test Finished: |
Passed |
7/1/2011 10:33:25 AM |
|
|
| Flash ROM Test |
| Test Started |
|
7/1/2011 10:33:25 AM |
| Error Message: |
Drive reported a failure. |
7/1/2011 10:33:27 AM |
| Test Finished: |
Failed (Error code: WCD41-W2B) |
7/1/2011 10:33:27 AM |
|
|
| Main IC Test |
| Test Started |
|
7/1/2011 10:33:27 AM |
| Test Finished: |
Passed |
7/1/2011 10:33:29 AM |
|
|
| CMOS |
| Divider Time Base: |
32.77 kHz |
|
| Periodic Interrupt Rate: |
976 MICROSECONDS |
|
|
|
| Checksum Test |
| Test Started |
|
7/1/2011 10:33:29 AM |
| Test Finished: |
Passed |
7/1/2011 10:33:29 AM |
|
|
| Pattern Test |
| Test Started |
|
7/1/2011 10:33:29 AM |
| Test Finished: |
Passed |
7/1/2011 10:33:31 AM |
|
|
osprey4
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34.2K Posts
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July 1st, 2011 10:00
Hi Dave,
Please run the Dell diagnostics on your drive to verify this result. I've got a link to that procedure below.
johnro67
1 Message
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July 11th, 2011 20:00
Same problem also on my N7010 I updated to the latest firmeware and now i get a flash rom error WCD41-489 and my drive is a TSSTcorp DVD+/-RW TS-L633C plus it seems to work fine
osprey4
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July 12th, 2011 13:00
Hi Johnro67,
Try the same thing.
dstampe
2 Posts
1
July 22nd, 2011 10:00
Hi Osprey,
I have the same type of DVD Drive TSSTcorp DVD+/-RW TS-L633C in my Inspiron 400 (Zino HD) using Windows 7 Prof
and after installing the new firmware DW60 I got the error message in PC Check:
Flash ROM Test failed with error code: WCD41-L60.
The Dell Diagnostic (Build 1374.2) reported in Flash test error 0F00:2872
Then I reflashed to the former firmware DW50 and bothdiagnostic programs passed successful.
Maybe there is some problem in the new firmware DW60 ?
Regards Dieter
osprey4
4 Operator
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34.2K Posts
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July 23rd, 2011 05:00
Hi Deiter,
That was clever, trying the old firmware. Definitely something others should try.
I'll contact the support team and see if they can look into it.
shteeve63
3 Posts
1
July 23rd, 2011 13:00
.
jdrozlee
6 Posts
0
July 25th, 2011 06:00
Thanks Dieter! Tried to obtain the older version (DW50) firmware, however Dell's software site does list it for download. Do you know how I can obtain a copy?
Thanks
jdrozlee
6 Posts
0
July 25th, 2011 12:00
I tied earlier. Did not see the link for "other versions". Saw it for other updates. Will look harder tonight. Thanks
dstampe
2 Posts
1
July 25th, 2011 12:00
Hi Dave,
I got it from the same location as the newest firmware on the dell web.
"Drivers and Download" for my system
in chapter DVD/CD there are different drive types listed
click on the description link for the matching drive
TSST TS-L633C 12.7 SATA Trayload 8X DVDRW
then there is page with an option "-> Other versions"
Thanks the link to the older versions of firmware.
good luck
Dieter
osprey4
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34.2K Posts
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July 25th, 2011 17:00
Here is the link to the DW50 firmware.
jdrozlee
6 Posts
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July 25th, 2011 18:00
Thanks Osprey. Its great that I'm passing the hardware scan! Is this INFO being passed to DELL? If there is a problem with the software update, why does DELL make it available without warning the users? Maybe you can not answer. Just hoping that DELL reads their fourms and takes action.
osprey4
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34.2K Posts
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July 26th, 2011 15:00
I've passed the information along.
JDoSeattle
6 Posts
0
August 18th, 2011 11:00
This is part of the continuing saga of the TS L633C. I am getting an error code of WCD41-OEX. I did run the F12 diagnostics, and the drive passed that test. Has there been any improvement on this yet? I will take advantage of the the older update until then.
Thanks.
jambojimz
1 Message
0
September 16th, 2011 05:00
Thanx alot for the link osprey4, ive had this problem for awhile (flash ROM failed) & after installing the DW50 firmware all is good,. Thanx again
dinamo
3 Posts
0
March 22nd, 2012 23:00
How do you reflash to the former firmware DW50? Do you delete the driver DW60?