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4750
July 19th, 2008 20:00
Dell Inspiron Hard Drive failure
The problem began at boot up: hal.dll missing or corrupt: ran chkdsh /r ( "the volume appears to contain one or more unrecoverable errors") and tried Bootcfg /rebuild (Error: failed to successfully scan dsks...")
I ran the Dell DST: Test results "FAIL Error code 1000-0142" plus lots of beeping!
Msg UNit 4 Drive Self Test Failed Status Byte = 79
The subsequesnt test facility gave:
Error Code 0F00: 0244:Msg Block 139455 Unrecoverable data error... Which went on with loads more Msg Blocks 6676147 etc
So I guess the Hard Drive has had it.
My question really is how do I get Windows XP installed on a replacement hard drive: I understand that Dell only ships a compressed(?) copy on the backup CDs that came with the laptop and the Symantic recovery option is on the duff hard drive.....
Many thanks
.
ejn63
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July 19th, 2008 20:00
In the US:
http://support.dell.com/support/topics/global.aspx/support/dellcare/en/backupcd_form?c=us&cs=19&l=en&s=dhs&redirect=1
Outside the US, contact your local Dell office for the Windows disc.
MMcDougall
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July 20th, 2008 08:00
ejn63
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July 20th, 2008 09:00
It may work briefly - but it won't work for long. The drive clearly needs to be replaced.
MMcDougall
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July 20th, 2008 17:00
Thanks again
I guess that just about wraps this one up!
Regards