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DVD drive not functioning/CDRW reads 0 bytes on inserted CD's
System: Dimension 4600
DVD Drive: Samsung DVD-ROM SD-616T
CD Drive: CD-RW CRX216E
Operating System: Windows XP
When opening MYCOMPUTER icon it looks like the PC thinks there is a DVD in the DVD drive as the small "DVD" icon is on the drive. when I click on it to open it says "D:\ is not accessible. Incorrect function."
When I input a CD in the CD-rw drive (with a VD I know has data on it) it seems to recognize there is a CD in it but states there are 0 bytes on it.
HELP!
Predator
15.3K Posts
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January 17th, 2006 01:00
Hi Drivefrustrated,
Click on the CD/RW link in my post and scroll to Section 100, article 40 and see if this helps.
Best Regards!
God, grant me the senility to forget the people I never liked anyway,
the good fortune to run into the ones I do and the eyesight to tell the
difference.
CD/RW Link
Drivefrustrated
5 Posts
0
January 17th, 2006 21:00
Halfway there! Thanks for the information. I followed the instructions on your link and downloaded a patch for the Roxio CD Creator 5. This corrected the problem with the CD-RW drive as now I can read the CD's that I couldn't before.
On the DVD drive it doesn't give me the error it did before, now it says:
Please insert a disc into drive D:.
Even though I already inserted a DVD tthere. I also opened the CyberLink PowerDVD software and tried to play the disk from there, but then it says
No disc in drive D:
Predator
15.3K Posts
0
January 17th, 2006 22:00
Hi Drivefrustrated,
Lets see if this might be a driver issue; click on the CD/RW link in my post and scroll to Section 15, article 1 and Section 20, article 3.
Best Regards!
God, grant me the senility to forget the people I never liked anyway,
the good fortune to run into the ones I do and the eyesight to tell the
difference.
CD/RW Link
Message Edited by Predator on 01-18-2006 06:39 AM
Drivefrustrated
5 Posts
0
January 18th, 2006 01:00
Predator
15.3K Posts
0
January 18th, 2006 09:00
Hi Drivefrustrated,
Check to make sure you have the installation disc for PowerDVD, if you do, then consider uninstalling/reinstalling the software.
I would also suggest you consider the Dell firmware update for the drive if the above does not help.
Samsung 616T
Best Regards!
God, grant me the senility to forget the people I never liked anyway,
the good fortune to run into the ones I do and the eyesight to tell the
difference.
CD/RW Link
Drivefrustrated
5 Posts
0
January 18th, 2006 11:00
Yes, I should have mentioned that yesterday, but I did remove then reinstall the PowerDVD software as I do have the disc, and thanks to you, I am now able to read disc's in the CD-RW drive. Unfortunately it di not resolve the problem. When I get home I will try the Dell Firmware Update.
Thanks!
Predator
15.3K Posts
0
January 18th, 2006 12:00
Keep us posted D !!
Also just to cover as much, will the drive read any other type of media, standard audio CD, CD-R music & data, etc...?
Best Regards!
God, grant me the senility to forget the people I never liked anyway,
the good fortune to run into the ones I do and the eyesight to tell the
difference.
CD/RW Link
Drivefrustrated
5 Posts
0
January 18th, 2006 21:00
Can't run the firmware for the SD-616T as the floppy drive doesn't appear to work....:-)...geez
I tried unistalling the floppy drive (A:) and rebooted to reload the driver, which it did. Whenever I select the floppy drive the PC just goes into coma -- eventualy comes back and says program not responding
Predator
15.3K Posts
0
January 21st, 2006 12:00
Enter the BIOS and verify that the floppy drive is enabled / turned on.
BEst Regards,
Jeff