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May 30th, 2007 22:00
MS Word 2003 Error / + general slow printer response Dell Laser 3000cn
I am having this issue in Word 2003. When I go to print, the program takes a while, then the message "The printer has not responded, but Microsoft Office can try to ..... " The default printer does not show up in the print window, for Word 2003 only. Additionally, when I print from a .PDF file it takes up to two minutes to beginning printing. the default printer is present in the print window. So overall there is a general slow down with my Dell 3000 laser printer. O/S XP Pro SP2, I am using ZoneAlarm Pro 7 firewall, and AVG free antivirus. ~~ I have reinstalled XP Pro, MS Office, and all drivers, the issue was not presetn before the reinstall of O/S and other programs. Since initial reinstall of above programs, I have done the following: I have uninstalled word, reinstalled word, deleted the print driver, reinstalled the print driver, check to make sure ZoneAlarm pro was not blocking the word program, printer spooler service. I have run a "sfc" to check all the hidden XP Pro hidden files. Does any one have any thoughts or solutions. Thanks