Yes. I did try that option. The same thing happened. (hang after Intel Boot Agent).
The server motherboard has been replaced, and I'm presently re-installing the updates... Already the BIOS update from what has come with this server (2.2.2) failed to update to 2.5.2. I'm trying an idrac update now. All these problems with updates are frustrating to no end.
Normally when the "Intel Boot Manager" error is present it is due to something like a USB key being left in the server. Could you confirm the following for me;
Ensure that there is no USB Hard drive plugged on the system.
If there is any, shut the computer down
Disconnect the USB Flash/Hard drive
Clear NVRam on server (as found below)
Restart the computer
After those steps then power back on and let me know what is accessible, and what the boot process does.
No, there are no USB devices plugged in whatsoever (well, except for the temporary keyboard while debugging, but that's not the issue.)
I cleared the NVRAM. When I boot, the system recognizes that the NVRAM CLR is set, and asks me to enter SETUP. I can't enter setup because the system still wants to enter the lifecycle controller. That doesn't really matter because it still stops at the same place.
I just received a call from Dell that someone will come to replace the board between now and 3:30 pm... (Initially I was told they couldn't get the part today.) I still suspect there's a solution which involves racadm...
Have you performed a racadm racreset as of yet? The racadm racreset will restart the iDrac. Racadm racresetcfg will reset the iDrac to factory defaults, which would entail you reconfiguring the IP and other settigns. Have you attempted any of these?
kangaroo2002
13 Posts
0
April 9th, 2015 14:00
Yes. I did try that option. The same thing happened. (hang after Intel Boot Agent).
The server motherboard has been replaced, and I'm presently re-installing the updates... Already the BIOS update from what has come with this server (2.2.2) failed to update to 2.5.2. I'm trying an idrac update now. All these problems with updates are frustrating to no end.
Jason.
DELL-Chris H
Moderator
•
9.7K Posts
0
April 9th, 2015 08:00
Kangaroo2002,
Normally when the "Intel Boot Manager" error is present it is due to something like a USB key being left in the server. Could you confirm the following for me;
After those steps then power back on and let me know what is accessible, and what the boot process does.
kangaroo2002
13 Posts
0
April 9th, 2015 10:00
Hi Chris.
Thanks for your response.
No, there are no USB devices plugged in whatsoever (well, except for the temporary keyboard while debugging, but that's not the issue.)
I cleared the NVRAM. When I boot, the system recognizes that the NVRAM CLR is set, and asks me to enter SETUP. I can't enter setup because the system still wants to enter the lifecycle controller. That doesn't really matter because it still stops at the same place.
I just received a call from Dell that someone will come to replace the board between now and 3:30 pm... (Initially I was told they couldn't get the part today.) I still suspect there's a solution which involves racadm...
Jason.
DELL-Chris H
Moderator
•
9.7K Posts
0
April 9th, 2015 11:00
Have you performed a racadm racreset as of yet? The racadm racreset will restart the iDrac. Racadm racresetcfg will reset the iDrac to factory defaults, which would entail you reconfiguring the IP and other settigns. Have you attempted any of these?
tester25
626 Posts
0
October 18th, 2015 07:00
kangaroo2002 - Were you ever able to resolve the problems you had?
kangaroo2002
13 Posts
0
October 19th, 2015 04:00
Sure!
The motherboard was replaced which resolved it pretty quickly.