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August 19th, 2015 14:00
System restart loop in Setup page - Poweredge T20
I have rebooted a new (installed some days ago by the specialist of a shop) Poweredge T20 normally, but unexpectedly it enters the Setup page.
If I click on "exit" it restarts again and enters again in Setup page.
Any suggestions?
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DELL-Chris H
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August 20th, 2015 08:00
Palace Hotel,
When the system reboots and is coming up, prior to when it accesses the Setup page, do you see an error or anything being displayed?
What you can try if you don't see an error is to power down the server, pull the AC cord, hold the power button for 10secs. This will drain the flea power of the server.
Once you have that done then remove the cover of the server and locate the 2-pin password (PSWD) jumper on the system board (shown below as #5).
Remove the 2-pin jumper plug, then locate the 2-pin RTCRST jumper on the system board (shown below as #9).
Insert the removed password jumper plug to the RTCRST jumper pins. Plug in the power and turn on the system for about 10 seconds to clear the CMOS information then turn the system off completely.
Replace the system cover.
Connect back all the cables and then wait 2 minutes before powering the server.
Let me know how it goes.