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August 25th, 2016 11:00

PowerEdge R610 E1410 fatal error

Server PowerEdge R610 does not boot. LCD screen shows message : E1410 System Fatal error detected.

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8.7K Posts

August 26th, 2016 08:00

Cbiphuk,

The 1410 error is indicating there was an issue with an internal process of the listed processor. Now with that being said, it rarely turns out to be an issue with the processor itself. Let me ask this, are you seeing anything additional in, or after the error, being displayed? I would then suggest you power down the server and take it to a minimum to post configuration, which is removing everything from the server but the following;

  • One power supply
  • CPU1 (minimum for troubleshooting)
  • System board
  • Heat sink for CPU1 for prevention of overheating
  • One DIMM for CPU 1
  • Control panel
  • Control-panel cable
  • Riser card 

Once everything is removed then I would also reseat the riser itself to ensure connection. After that then power the server up and see if the issue is resolved. If so then add the removed parts back one at a time to see if the error reappears, identifying the problem part.

Let me know what you see.

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