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1 Rookie

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47 Posts

152014

March 23rd, 2012 17:00

PERC 5/E firmware upgrade

I am trying to upgrade the firmware on a PERC 5/E adapter. I am using a PE2950 server and Dell's R204810 patchs.

First I tried the windows version in windows 2003. The upgrade failed saying that there were compatibility issues.

Then I tried the floppy version which said 0 adapters where found.

Any ideals?

11 Legend

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16.3K Posts

March 25th, 2012 09:00

I think I see what the problem has been - you aren't using a PERC 5/E, you are using a SAS 5/E:

Firmware (00.10.51.00.06.12.05.00):

www.dell.com/.../DriverDetails

Driver:

www.dell.com/.../DriverDetails

11 Legend

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16.3K Posts

March 23rd, 2012 21:00

Couple of things:

1. Make sure you have SP2 for 2003 installed.

2. Make sure your driver is up-to-date first:

www.dell.com/.../DriverDetails

3. Make sure your BIOS and ESM are up-to-date:

BIOS:

www.dell.com/.../DriverDetails

ESM:

www.dell.com/.../DriverDetails

1 Rookie

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47 Posts

March 24th, 2012 14:00

I,m sorry the server is a PE2850. The 2950 is where I got the PERC 5/E card from. Do you have the files for the PE 2850?

11 Legend

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16.3K Posts

March 24th, 2012 15:00

Do you have SP2 installed?  Is this 32-bit or 64-bit 2003?  R1 or R2?  Anything else special/odd about your installation of 2003?

1 Rookie

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47 Posts

March 24th, 2012 15:00

The BIOS and ESM/BMC installs fine. After a reboot when I go to run the driver it comes back with "The update package is not compatible with your system configuration" . I have a snapshot of the error message if that would help. any thoughts?

1 Rookie

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47 Posts

March 24th, 2012 15:00

Yes SP2 is installed. It is Windows 2003 Std R2 32 bit. The card was working before I Updated the MD3000 it connects to from GEN I to GEN II. After the upgrade the server was rebuilt and the drivers would not install.  MDSM is loaded and working fine(Out of band). I have posted the error message under files.

11 Legend

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16.3K Posts

March 24th, 2012 16:00

Hmm ... I can't think of anything else right off, but I'll think on it.  Maybe someone else with more experience with the storage systems has seen something similar.

1 Rookie

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47 Posts

March 25th, 2012 04:00

The current firmware is really old 00.10.49.00.06.12.02.00 I think. Do you think I need to update it to a newer firmware before I do the final update? Is there a way to see what in the configuration is in compatible?

1 Rookie

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47 Posts

March 25th, 2012 13:00

Thank you that was it. You rock.

11 Legend

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16.3K Posts

March 25th, 2012 14:00

No problem ;) Take care.

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