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152014
March 23rd, 2012 17:00
PERC 5/E firmware upgrade
I am trying to upgrade the firmware on a PERC 5/E adapter. I am using a PE2950 server and Dell's R204810 patchs.
First I tried the windows version in windows 2003. The upgrade failed saying that there were compatibility issues.
Then I tried the floppy version which said 0 adapters where found.
Any ideals?
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theflash1932
11 Legend
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16.3K Posts
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March 25th, 2012 09:00
I think I see what the problem has been - you aren't using a PERC 5/E, you are using a SAS 5/E:
Firmware (00.10.51.00.06.12.05.00):
www.dell.com/.../DriverDetails
Driver:
www.dell.com/.../DriverDetails
theflash1932
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March 23rd, 2012 21:00
Couple of things:
1. Make sure you have SP2 for 2003 installed.
2. Make sure your driver is up-to-date first:
www.dell.com/.../DriverDetails
3. Make sure your BIOS and ESM are up-to-date:
BIOS:
www.dell.com/.../DriverDetails
ESM:
www.dell.com/.../DriverDetails
theflash1932
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March 24th, 2012 14:00
BIOS:
http://www.dell.com/support/drivers/us/en/04/DriverDetails?DriverId=1XYHY&FileId=2731104477&DriverName=Dell%20Server%20System%20BIOS%2C%20A07&productCode=poweredge-2850&urlProductCode=False
ESM/BMC:
http://www.dell.com/support/drivers/us/en/04/DriverDetails?DriverId=WXC1N&FileId=2731110222&DriverName=Dell%20BMC%20Firmware%2C%20v.1.83%2C%20A10&productCode=poweredge-2850&urlProductCode=False
Driver files will not differ from machine to machine, but here they are again:
PERC 5/E Driver:
http://www.dell.com/support/drivers/us/en/04/DriverDetails?DriverId=GHNKT&FileId=2731108660&DriverName=Dell%20PERC%205%2FE%20Adapter%2C%20PERC%205%2Fi%20Integrated%2C%20PERC%205%2Fi%20Adapter%2C%20PERC%206%2FE%20Adapter%2C%20PERC%206%2Fi%20Integrated%2C%20CERC%206%2Fi%20Integrated%2C%20PERC%206%2Fi%20Adapter%2C%20PERC%206%2Fi%20Integrated%20Blade%2C%20v.2.24.0.32%2C%20A07&productCode=poweredge-2850&urlProductCode=False
PERC 5/E Firmware:
http://www.dell.com/support/drivers/us/en/04/DriverDetails?DriverId=8VM7T&FileId=2731107388&DriverName=Dell%20PERC%205%2FE%20Adapter%2C%20v.5.2.2-0076%2C%20A11&productCode=poweredge-2850&urlProductCode=False
wingwalker
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March 24th, 2012 14:00
I,m sorry the server is a PE2850. The 2950 is where I got the PERC 5/E card from. Do you have the files for the PE 2850?
theflash1932
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March 24th, 2012 15:00
Do you have SP2 installed? Is this 32-bit or 64-bit 2003? R1 or R2? Anything else special/odd about your installation of 2003?
wingwalker
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March 24th, 2012 15:00
The BIOS and ESM/BMC installs fine. After a reboot when I go to run the driver it comes back with "The update package is not compatible with your system configuration" . I have a snapshot of the error message if that would help. any thoughts?
wingwalker
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March 24th, 2012 15:00
Yes SP2 is installed. It is Windows 2003 Std R2 32 bit. The card was working before I Updated the MD3000 it connects to from GEN I to GEN II. After the upgrade the server was rebuilt and the drivers would not install. MDSM is loaded and working fine(Out of band). I have posted the error message under files.
theflash1932
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March 24th, 2012 16:00
Hmm ... I can't think of anything else right off, but I'll think on it. Maybe someone else with more experience with the storage systems has seen something similar.
wingwalker
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March 25th, 2012 04:00
The current firmware is really old 00.10.49.00.06.12.02.00 I think. Do you think I need to update it to a newer firmware before I do the final update? Is there a way to see what in the configuration is in compatible?
wingwalker
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March 25th, 2012 13:00
Thank you that was it. You rock.
theflash1932
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March 25th, 2012 14:00
No problem ;) Take care.