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June 8th, 2020 19:00

Dell Optiplex 790 USFF Serial Port Driver WIndows 10

Hello,

 

My 790 USFF is running Windows 10 version 1909 64bit.  Device manager shows the serial port is not working - no driver found.  No Win10 drivers at all are on the Dell site so I assume Win10 is not supported.  Win8 doesn't show a serial port driver.

 

Any ideas where I might locate a driver?  What serial chip does it use?  Plans are to drive an external modem (old school).

 

My Optiplex 790 Specs:

i7 2600 3.4GHz CPU (yes, the 95w version)

8 GB RAM

2TB SATA Hard drive

 

Thanks!

 

9 Legend

 • 

47K Posts

June 8th, 2020 20:00

Thats INTEL AMT SOL HECI chipset driver.

Download ALL the drivers at one time as a cab file.

They will be WIN7 drivers because there will never be win10 drivers.

https://downloads.dell.com/FOLDER01834206M/1/790-win7-A08-34RKD.CAB

move the downloaded cab file to the my documents folder

Very important step BEFORE extraction

install 7zip

https://www.7-zip.org/download.html

Extract the contents of the cab file by right clicking the cab and saying extract here using 7zip.

Then go into device manager and right click on yellow !  in device manager and say update drivers from my pc instead of from the internet.

Once this is done right click device manager and scan for hardware changes

Everything should work now.

Arch Category DeviceDescription Driver Pack Release Info Status
x64 Audio Realtek ALC269 HD Audio ReleaseID:
X5K1K_A05-00
DellVersion: A05
VendorVersion: 6.0.1.5883
OK
x64 Chipset NEC USB3.0 xHCI ReleaseID:
5XD8K_A01-00
DellVersion: A01
VendorVersion: 2.0.30.0
OK
x64 Chipset Intel Management Engin e 7.0 Components for 5 MB ReleaseID:
MPGY4_A05-00
DellVersion: A05
VendorVersion: 7.1.70.1205
OK
x64 Chipset Intel Chipset ReleaseID:
T7WCW_A02-00
DellVersion: A02
VendorVersion: 9.2.0.1019
OK
x64 Communication Foxconn Serial/Paralle l port PCIE add-in-car d Driver ReleaseID:
DMD90_A04-00
DellVersion: A04
VendorVersion: 7.2.0.0
OK
x64 Dell Data Protection Dell Data Protection | Access ReleaseID:

DellVersion:
VendorVersion:
Update
x64 Input Dell Smartcard USB Key board ReleaseID:
207T0_A00-00
DellVersion: A00
VendorVersion: 4.0.8.5
OK
x64 Network Wireless 1520 802.11n MiniCard WLAN for Desk tops;Wireless 1520 802 .11n PCIe WLAN for Des ktops ReleaseID:
C74RH_A36-00
DellVersion: A36
VendorVersion: A36
OK
x64 Network Broadcom BCM95722 PCI- E NIC ReleaseID:
GX1WC_A00-00
DellVersion: A00
VendorVersion: 16.4.0
OK
x64 Network Intel 825xx 10/100/100 0 Ethernet controller; Intel Ethernet Connect ion I2XX;Intel I2xx/82 5xx Gigabit Platform L AN Network Device;Inte l I2xx/825xx Gigabit E thernet Controller; ReleaseID:
V0YV4_A02-00
DellVersion: A02
VendorVersion: 11.13.51.0
Update
x64 Security This is the UPEK Windo ws Biometric Framework (WBF) Driver supporti ng UPEK External USB F ingerprint Reader devi ces attached to system s with Windows 7 Opera ting Systems. ReleaseID:
M7XVP_A00-00
DellVersion: A00
VendorVersion: 1.5.0
OK
x64 Storage Intel Rapid Storage Te chnology (Pre-OS Insta ll);Intel Rapid Storag e Technology ReleaseID:
3H23X_A07-00
DellVersion: A07
VendorVersion: 10.1.0.1008
OK
x64 Video AMD Radeon HD6450(1G D DR3);AMD Radeon HD6450 (1G DDR3). ReleaseID:
HMNXK_A00-00
DellVersion: A00
VendorVersion: 8.783.2.2
OK
x64 Video Intel HD Graphics 2000 /3000;Intel HD Graphic s 2000/3000/4000;Intel HD Graphics 4000;Inte l HD Graphics 2000/250 0/3000/4000;Intel HD, HD 2000/2500/3000/4000 ReleaseID:
XGPWM_A12-00
DellVersion: A12
VendorVersion: 9.17.10.3040
OK
x64 Video AMD Radeon HD6450(1G D DR3);AMD Radeon HD6350 (512M DDR3).;AMD Radeo n HD6450(1G DDR3). ReleaseID:
WPCTP_A00-00
DellVersion: A04
VendorVersion: 8.922
OK
x86 Audio Realtek ALC269 HD Audio ReleaseID:
X5K1K_A05-00
DellVersion: A05
VendorVersion: 6.0.1.5883
OK
x86 Chipset NEC USB3.0 xHCI ReleaseID:
5XD8K_A01-00
DellVersion: A01
VendorVersion: 2.0.30.0
OK
x86 Chipset Intel Management Engin e 7.0 Components for 5 MB ReleaseID:
MPGY4_A05-00
DellVersion: A05
VendorVersion: 7.1.70.1205
OK
x86 Chipset Intel Chipset ReleaseID:
T7WCW_A02-00
DellVersion: A02
VendorVersion: 9.2.0.1019
OK
x86 Communication Foxconn Serial/Paralle l port PCIE add-in-car d Driver ReleaseID:
DMD90_A04-00
DellVersion: A04
VendorVersion: 7.2.0.0
OK
x86 Dell Data Protection Dell Data Protection | Access ReleaseID:

DellVersion:
VendorVersion:
Update
x86 Input Dell Smartcard USB Key board ReleaseID:
207T0_A00-00
DellVersion: A00
VendorVersion: 4.0.8.5
OK
x86 Network Broadcom BCM95722 PCI- E NIC ReleaseID:
12PMV_A00-00
DellVersion: A00
VendorVersion: 16.4.0
OK
x86 Network Wireless 1520 802.11n MiniCard WLAN for Desk tops;Wireless 1520 802 .11n PCIe WLAN for Des ktops ReleaseID:
C74RH_A36-00
DellVersion: A36
VendorVersion: A36
OK
x86 Network Intel 825xx 10/100/100 0 Ethernet controller; Intel Ethernet Connect ion I2XX;Intel I2xx/82 5xx Gigabit Platform L AN Network Device;Inte l I2xx/825xx Gigabit E thernet Controller; ReleaseID:
V0YV4_A02-00
DellVersion: A02
VendorVersion: 11.13.51.0
Update
x86 Security This is the UPEK Windo ws Biometric Framework (WBF) Driver supporti ng UPEK External USB F ingerprint Reader devi ces attached to system s with Windows 7 Opera ting Systems. ReleaseID:
10CT3_A00-00
DellVersion: A00
VendorVersion: 1.5.0
OK
x86 Storage Intel Rapid Storage Te chnology (Pre-OS Insta ll);Intel Rapid Storag e Technology ReleaseID:
3H23X_A07-00
DellVersion: A07
VendorVersion: 10.1.0.1008
OK
x86 Video Intel HD Graphics 2000 /3000;Intel HD Graphic s 2000/3000/4000;Intel HD Graphics 4000;Inte l HD Graphics 2000/250 0/3000/4000;Intel HD, HD 2000/2500/3000/4000 ReleaseID:
3WRFM_A12-00
DellVersion: A12
VendorVersion: 9.17.10.3040
OK
x86 Video AMD Radeon HD6450(1G D DR3);AMD Radeon HD6450 (1G DDR3). ReleaseID:
HMNXK_A00-00
DellVersion: A00
VendorVersion: 8.783.2.2
OK
x86 Video AMD Radeon HD6450(1G D DR3);AMD Radeon HD6350 (512M DDR3).;AMD Radeo n HD6450(1G DDR3). ReleaseID:
WPCTP_A00-00
DellVersion: A04
VendorVersion: 8.922
OK

8 Posts

June 14th, 2020 05:00

Thank you so much!!!  I am traveling and will not be back home until 22 June so I will do as you suggest at that time.

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