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January 17th, 2011 23:00

warranty transfer to india

I bought dell laptop in dubai(UAE) and brought it to india..
My service tag:xxxxxxx 
Model :INSPIRON N5010

Base warranty DELL 31/10/2010 01/11/2013 1019
Parts Only Warranty DELL 31/10/2010 01/11/2011 288

 1.What should i do to avail warranty service in india ?
2.Someone said this warranty is not valid in india even if i change service tag to india using international warranty transfer form... Is that true ?
3.Does base warranty mean i should sent laptop back to dubai for services ?What is meant by base warranty and limited warranty ?

803 Posts

August 7th, 2013 03:00

Hi Pradeep,

Thanks for reaching out to us with your query. If you have purchased the system in Dubai and now want to use it in India, please call Customer Care in India with the original owner's details and they will get the ownership transferred. 

I hope you have already tried the Ownership transfer form: http://dell.to/1cuS0ib 

To contact Customer care in India, please call: 1800-425-0088 (Toll free) and 080-2510-7901 (Land line)

4 Operator

 • 

9.4K Posts

January 18th, 2011 06:00

PraveenGP,

Sorry you are having difficulties with your warranty transfer.  I've responded to you privately. 

Posting of your Service Tag violates the Terms of Use, so it has been removed.

Regards,
Robert

1 Message

February 6th, 2011 23:00

Hi,

My cousin bought dell xps15 for me in dubai.i got 3 year local warranty and 1 year international warranty  with it.I talked with one of your representative .they said warranty is not valid in india .only hardware warranty is valid in india .if that is so ,whats d use of international warranty.plz tell me i am very confused about this warranty thing.and how can i avail the warranty in india or if i want to extend the warranty in india how can i extend it?

Regards

Harsh

11 Posts

September 1st, 2011 07:00

Some one from Dell please respond. I am having the same issue.

Regards

Anoop

2 Posts

December 30th, 2011 04:00

Dear Robert

My cousin bought a laptop precision n7110, around 2 weeks back from New York and gifted to me here in India. Can you please suggest me how to proceed with the warranty transfer to India.

Thanks and regards

Sanjay

2 Posts

December 30th, 2011 09:00

Hi Robert

Thanks a lot for prompt reply. Can you please provide email ID for contacting privately at   please.

Regards

sanjay

4 Operator

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9.4K Posts

December 30th, 2011 09:00

Hi Sanjay,

Please have your cousin fill out the Ownership Transfer Form:

http://www.dell.com/support/retail/us/en/19/ownershiptransfer/IdentifySystem

If you need further assistance, please contact me privately.  Thanks.

Regards,
Robert

ref 20552297

4 Operator

 • 

9.4K Posts

January 2nd, 2012 08:00

Hi Sanjay,

Please contact me privately by clicking my username, then on the next page, click the envelope icon that says "send message".  Thanks.

 

Regards,

Robert

 

ref 20552297

 

1 Message

August 6th, 2013 09:00

Hello Robert,

I am Pradeep from Dubai. I recently purchased Dell 3521 model. I am not able to transfer the ownership to my sister.

system used to detect my service tag and but the continue button for the new owner is not activated.

 

Need your inputs.

 

Thanks,

Pradeep

 

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