This post is more than 5 years old
24 Posts
0
50099
Inspiron 15 Notebook (Inspiron 3521) Tried to tether IPHONE with no luck?
I went out of town 2 weekends ago. Because the WIFI in motels is poor most of the time I set up my IPHONE for tethering. Once
there I tried connecting with no luck. I could connect to my IPAD both w/wifi and bluetooth. I have 2 ea. Dell & Toshiba laptops.
I called ATT and worked for 2 1/2 hrs to connect to the laptop with no luck at all. The Dell LT was showing 5 bars but I still
could not connect. It has both wifi & bluetooth capabilities but just won't connect to either. Any help I have no problem connecting to wifi at home or in other venues?
I have tried everything I can think of with no success. All of them connect to my home wifi fine.
43petty43
24 Posts
0
November 16th, 2013 00:00
Sorry I didn't get right back to you. I'm 69 and have a lot going on. I didn't see any response to the systeminfo scan but anyway on Thur. I shut down th McAfee ight firewall for 15 minutes and it connected immediately. last night I finally got it to connect using bluetooth also. I tried same w/the Toshiba with no success I'll try again later. I thank you very much for your time and expertise. I've been working around PC's since I got one from DuPont in 1998. I have learned a great amount since that time. Between AT&T, APPLE, Microsoft forums over 6 or 7 hours with nothing being successfull. Again I thank you very much.
Bob Kirby
PudgyOne
9 Legend
9 Legend
•
30.3K Posts
0
November 11th, 2013 14:00
43petty43,
Let's try the Dell Laptop first.
What virus program and firewall are you using?
Rick
43petty43
24 Posts
0
November 11th, 2013 20:00
McAffee scans daily plus I run Superantispyware on it 2 or 3 times a week.. 2 laptops a new and old DELL won't connect but they show 5 bars. I can't connect to it's Bluetooth either.
Saturday I temporarily installed a wifi adapter and installed the software and it connected right away. My verizon DSL wifi also readily connects.
PudgyOne
9 Legend
9 Legend
•
30.3K Posts
0
November 12th, 2013 03:00
43petty43,
Can you run Finding System Information REMOVE YOUR PRODUCT ID and REGISTERED OWNER, if using XP, run an ipconfig /all log and post it back here.
�
The operating system can be a factor and the wireless adapter. I suspect McAfee may be blocking. Read THIS ARTICLE. It's for a printer, but should get you to the settings to allow communications between the devices.
�
�
Rick
43petty43
24 Posts
0
November 13th, 2013 00:00
I'll do that when I get up this afternoon. no problem.
43petty43
24 Posts
0
November 13th, 2013 23:00
Here's what it gave me.
Host Name: RLP
OS Name: Microsoft Windows 8.1
OS Version: 6.3.9600 N/A Build 9600
OS Manufacturer: Microsoft Corporation
OS Configuration: Standalone Workstation
OS Build Type: Multiprocessor Free
Registered Owner:
Registered Organization:
Product ID:
Original Install Date: 10/20/2013, 3:16:10 PM
System Boot Time: 11/12/2013, 10:42:57 PM
System Manufacturer: Dell Inc.
System Model: Inspiron 3521
System Type: x64-based PC
Processor(s): 1 Processor(s) Installed.
[01]: Intel64 Family 6 Model 58 Stepping 9 GenuineIntel ~1500 Mhz
BIOS Version: Dell Inc. A05, 1/3/2013
Windows Directory: C:\WINDOWS
System Directory: C:\WINDOWS\system32
Boot Device: \Device\HarddiskVolume1
System Locale: en-us;English (United States)
Input Locale: en-us;English (United States)
Time Zone: (UTC-05:00) Eastern Time (US & Canada)
Total Physical Memory: 8,061 MB
Available Physical Memory: 4,442 MB
Virtual Memory: Max Size: 9,709 MB
Virtual Memory: Available: 4,741 MB
Virtual Memory: In Use: 4,968 MB
Page File Location(s): C:\pagefile.sys
Domain: WORKGROUP
Logon Server: \\MicrosoftAccount
Hotfix(s): 14 Hotfix(s) Installed.
[01]: KB2859675_Microsoft-Windows-CameraCodec-Package
[02]: KB2882351
[03]: KB2883200
[04]: KB2884101
[05]: KB2884846
[06]: KB2886439
[07]: KB2889543
[08]: KB2891214
[09]: KB2894029
[10]: KB2894179
[11]: KB2895219
[12]: KB2898742
[13]: KB2901549
[14]: KB2902892
Network Card(s): 3 NIC(s) Installed.
[01]: Realtek PCIe FE Family Controller
Connection Name: Ethernet
Status: Media disconnected
[02]: Dell Wireless 1703 802.11b|g|n (2.4GHz)
Connection Name: Wi-Fi
DHCP Enabled: Yes
DHCP Server: 192.168.1.1
IP address(es)
[01]: 192.168.1.36
[02]: fe80::4d00:685a:b865:e485
[03]: Bluetooth Device (Personal Area Network)
Connection Name: Bluetooth Network Connection
Status: Media disconnected
Hyper-V Requirements: VM Monitor Mode Extensions: Yes
Virtualization Enabled In Firmware: Yes
Second Level Address Translation: Yes
Data Execution Prevention Available: Yes
PudgyOne
9 Legend
9 Legend
•
30.3K Posts
0
November 15th, 2013 02:00
43petty43,
Uninstall McAfee using the McAfee Removal Tool then restart your computer.
See if you can connect and stay connected. You can always reinstall McAfee.
Try these tweaks....
Windows 8, hit the Windows key and the x keys at the same time, control panel, device manager. Click on Network and then right click on your network adapter, left click properties, power management. Uncheck the box, allow computer to turn off this device to save power.
Go to the power options, and changed the Wireless Adapter Setting, from Maximum Power Setting to Maximum Performance.
�
�
Rick
PudgyOne
9 Legend
9 Legend
•
30.3K Posts
0
November 17th, 2013 13:00
Bob,
Glad you got it working! :emotion-21: Thanks for posting back. Sorry for the delay. I work for a newspaper and it's the busy time of year with advertisements.
If you need further assistance, please post back.
Take care,
Rick