Broadcom Netxtreme 57xx difficulty

Sorry to be dense, but I've never heard of this kind of setup - wireless to the house.  What kind of connection is this?  Who is your ISP.  What kind of box does the CAT 5 cable connect to?

 

Steve

Well.. basically the setup is the same as like for wireless systems...there is a wireless  router on top of my house that points to a router? at another location...from the router on my house the cable comes into a kind of adapter box (little square box about 4" square) then connects by cable to my computer in the network spot.  sorry for all the technical talk...the ISP is a sub company of Above All Communications (Vor tex?)..  we kind of take what we can get in rural Nevada.

Having never seen a setup like this, I am just shooting in the dark.  Do you have any idea which device is providing the IP address to your computer?  Is the computer getting an IP address?  Does the device require a reset when you change the computer that is connected to it?

 

Steve

I'm note real sure of the answer to that.  However when I switch between my laptop and desktop, I don't change anything, I just plug in the cord.

 

To help troubleshoot this problem, go to Start > Run and type cmd then click OK. In the command prompt window that opens, type ipconfig /all then hit the enter key. Write down the output from this command or select it and save it to a txt file, then copy this output into a reply to this message.

 

Steve

 

C:\Documents and Settings\Home>ipconfig/all

 

On the computer that is able to connect, does it use DHCP?  In other words, if you open Network Connections, right click on the network connection that is used for the internet, select properties, right click on the Internet Protocol (TCP/IP) and select properties, does it have a check mark in the box next to "Obtain IP address automatically"?

 

Since I don't understand how your connection works, I need to know if it is normal for this box to be unchedked on a working connection?  Normally the box would be checked.  It is not checked on your non-working connection.

 

Steve

Again, since I'm shooting in the dark, I suspect that what is happening is that whatever device is assigning the IP address to the computer that works is also checking the MAC address of the network card.  Since your non-working computer does not have the same MAC address as the one that works, it will not be able to connect.  Normally one would remedy the situation by shutting of the device that is making the internet connection (usually a cable or dsl modem) to reset the device, then turning it back on.   Is there a way you can turn off the wireless device or the box that you are connecting to?  It may also be true that your ISP only allows a single computer to connect.  You will have to contact your ISP to see if this is the case.

 

Steve

No..the company doesn't have a problem with more than one computer because as soon as i get the desktop to connect, they suggested I buy a wireless router for in the house so that I can run my laptop without unplugging the cord from my desktop.  As it stands now, if I disconnect the cord from the laptop and into the desktop, the network is recognized just no traffic.  this was the same for the guys that put the system in.  And since the system worked on mine and their laptops, they called it a successful install.  I have not shut power off since I forced the address.  I will do that now.

Yes it does...however, with that checked it wouldn't find an address.  However, just prior to that, I set a forced addres..now the computer says that the network is connected and when I check the status...all it shows are sent packets, no received...and the packets sent is only like 47

This has been fixed....thanks for all the help.  Needed to change a setting in the network adapter.