January 31st, 2006 13:00

Did you check the baud rate on your serial connection.  Try 115200 and if that doesn't work try 9600.  It may depend on what the serial speed was set to if this was changed from the default setting.

Cuong.

January 31st, 2006 16:00

No the serial cable is different - it is a 9pin cable and should be plugged into the serial port on your switch (look for the console port) and the serial port on your PC.  Then you can use hyperterm with it or any console emulator.  Whether it is com1 or com3 or whatever depends on the com port you plugged it into on your PC.

Cuong.

6 Posts

January 31st, 2006 16:00

Okay, so it looks like the problem is that I don't have the right cord.
 
That would probably explain a lot...
 
I don't recall that kind of cord coming with the switch...

6 Posts

January 31st, 2006 16:00

So I plug the serial connector into the switch, and the other into the ethernet port on my laptop and that should work?  Do I want to connect on com1, com3, or tcp/ip?

January 31st, 2006 17:00

The 3448 should have been shipped with a DB9 (9pin serial) cable.  Did you get this DB9/RJ45 cable with your 3448?  Or is it mixed in from some other equipment you received?
 
Cuong.

6 Posts

January 31st, 2006 19:00

Okay, thanks.  I appreciate your time.

6 Posts

January 31st, 2006 19:00

With the switch, sorry for not finishing the sentence...

6 Posts

January 31st, 2006 19:00

I got the DB9/RJ45 cable.

January 31st, 2006 19:00

That's probably a mistake.  They should have sent DB9 cable (DB9 on both end).  I will check with manufacturing to see that it doesn't happen again.  Thanks for reporting the problem.  Support can help you with this.
 
Cuong.
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