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4617
September 19th, 2016 08:00
VSS Error ?
5388:save: Failure status of writer System Writer - FAILED_AT_FREEZE
5386:save: VSS failed to take the snapshot
The writer's timeout expired between the Freeze and Thaw events. (VSS error 0x80043f2)
80517:save Snapshot attempt number 2 of 3 will occur in 10 minutes
VSS OTHER: ERROR: VSS failed to process snapshot: A function call was made when the object was in an incorrect state for that function (VSS error 0x80042301)
90108:save: Unable to save the SYSTEM STATE save sets: cannot create the snapshot.
86024:save: Error occurred while saving disaster recovery save sets.
I can't figure out why my backup failed with the message above, any suggestion is most appreciated.
Using NetWorker Management version 8.2.0.1 build 479
ble1
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September 19th, 2016 13:00
And if you restart it does it work then? (or if you use parallelism=1 for the client)
ElanC
53 Posts
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October 31st, 2016 03:00
Can you install the below KB from Microsoft and try the backup?
https://support.microsoft.com/en-us/kb/2996928
KD11
8 Posts
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November 29th, 2017 12:00
No that didn't work, I going to try and install the KB's and see if that helps
KD11
8 Posts
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November 30th, 2017 05:00
My DAG (Exchange 2013) backup
CarlosRojas
1.7K Posts
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November 30th, 2017 05:00
Hi KD11
Is it file system or Application backup?
Try please to change the Client Retries to "0", to make sure you don't invoke VSS more than once, which is not supported.
Also try to increase the VSS timeout:
CarlosRojas
1.7K Posts
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November 30th, 2017 05:00
HKLM\Software\Microsoft\windows NTCurrentVersion\SPP\CreateTimeOut and set it to 12000000, which is 20 minutes..
Thank you,
Carlos
KD11
8 Posts
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November 30th, 2017 06:00
It's my DAG (Exchange 2013) backup, after I had stop & start the services & re-register some .dll's, etc. ( over & over) now I'm receiving:
77259:save: VSS reports adding volume [\\?\Volume{114dccc6-132e-11e6-80b4-806e6f6e6963}\] to snapshot set failed for both hardware/software provider.VSS OTHER: ERROR: VSS failed to process snapshot: The volume shadow copy provider is not registered in the system. (VSS error 0x80042304) 90108:save: Unable to save the SYSTEM STATE save sets: cannot create the snapshot. 86024:save: Error occured while saving disaster recovery save sets. dione.bskb.com:DISASTER_RECOVERY:\: retried 1 times.