Exchange backup failure

Question

Hi,

Platform detail; OS: win2K3 R2. Networker 7.3.3 build 510. Exchange Module 4.1.0.148. Exchange server 2003.

My scheduled exchange backup is failing with the following error message;

savegrp: suppressed 2 lines of verbose output
[1712] 10/17/07 09:03:37 System Version: 5.2 Build 3790 Service Pack 1
[1712] 10/17/07 09:03:37 ESEBCLI2.DLL Version: 6.5.7638.1 Service Pack 2
[1712] 10/17/07 09:03:37 Performing an Exchange save operation; save level is Full (Legato Backup Level: full).
[1712] 10/17/07 09:03:37 Parsing parameters from the command line...
[1712] 10/17/07 09:03:37 Opening connection to NetWorker Server...
[1712] 10/17/07 09:03:37 Error binding to rootDSE: 0x8007085a
[1712] 10/17/07 09:03:37 nsresesv(2870): Unable to determine if "First Storage Group" is a recovery storage group (0x8007085a)
[1712] 10/17/07 09:03:37 Backup operation finished with errors. No savetime was sent.
-----------------------------------------------
The Client initiated backup works.

Thanks
Habib

ChooseAnAlias1 · Accepted Answer

Error binding to rootDSE: 0x8007085a

This is definitely a Windows error, for two reasons:
- 0x8007xxxx codes are OS-related connection errors, check out: http://msdn2.microsoft.com/en-us/library/aa394559.aspx
- And rootDSE is related to the active directory, it's the thing that you bind to before making WMI calls.

A little searching shows that this code is a Windows Network error 2138 (The Workstation Service is not started). See code 2138 (which is 85a in hex): http://msdn2.microsoft.com/en-us/library/Aa370674.aspx

Try running the workstation service: "NET START WORKSTATION"

HabibG2 · Answer

Hrvoje,Thanks for your prompt reply - as usual!!Excuse my ingnorance, but what is the HR error you mentioned. I am sure you don't mean 'Human Resource' in this context!!.RegardsHabib

ChooseAnAlias1 · Answer

Oh, by HR, I presume he's referring to a HRESULT, which is the data structure that COM operations return (and where that 0x8... error would come from)

ble1 · Answer

I think what you get is HR error returned by MS API and resolved id seems to indicate some configuration issue with SG itself. I would suggest to ping MS for explanation and probable resolution.

ble1 · Answer

Oh, by HR, I presume he's referring to a HRESULT,which is the data structure that COM operationsreturn (and where that 0x8... error would come from) Correct.

HabibG2 · Answer

Hi Guys,The Workstation service was indeed stopped. Once started the backup started running again. Thanks to all.Habib

NetWorker

Exchange backup failure

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