An existing connection was forcibly closed by the remote host...

Question

I have a web server that has been having problems completing scheduled backup jobs. I tried running a manual save from the server and get the message 'An existing connection was forcibly closed by the remote host.' Here is the last few lines of the save command results. C:\save -b 'Media Pool Name' -u ... C:\WINDOWS\C:\wmpub\wmiislog\C:\wmpub\C:\/ save: C:  14 GB 02:09:41  45849 files7167:save: save completion time: 9/8/2010 3:27:04 PM7157:save: Error ending job: An existing connection was forcibly closed by the remote host. The client is a Windows 2003 SP1 server running NW 7.5.2. The NW server is Windows 2008 R2 (64-bit) also running 7.5.2. Thansk, Anthony

MikeToo1 · Answer

Have you checked for a firewall?  Also have you tried to telnet to the client using 7937 first and then 7938 for the port.  This would give us a clue to the issue. Rgds., Mike

jstamp · Answer

Hello AnthonyTX, Please let us know if Mike's response helped to bring a resolution to the issue. If so, please mark the question answered. Thanks.

MikeToo1 · Answer

Please provide client and server netstat outputs when this message occurs.  The other question is what is the keepalive set at if it is set.

AnthonyTX · Answer

It's not a firewall issue since I'm able to run the save command and backup data. It's just when it gets to the end this error message is encountered.

NetWorker

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