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September 14th, 2021 22:00

U2722D, pointless USB-C?

Hi all,

I bought Dell monitor U2722D, USB-C. I thought it would work for my Macbook Air 13" 2020, but it didn't. I saw somewhere that it doesn't connect displays, only the U2722DE does, so I wanted to ask, what's the point of the USB-C option on this monitor?

I also have work laptop Lenovo X13 Yoga, USB-C doesn't work on it. I'm using my different brand cable USB to USBC in laptop, that worked. But my Dell cables that came with monitor (A to C) didnt work.

It doesn't charge either of my laptops?

So, what is the purpose of having USB-C option on this monitor? Should I have been best off buying a HDMI monitor and use it normally, and buy adaptor for my Macbook?

I will buy a HDMI - HDMI cable for my Lenovo laptop anyways but does any of these will charge my laptop as well?

Many thanks.

9 Legend

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14K Posts

September 14th, 2021 22:00

@heidibe  The U2722D has two USB-C ports, one next to the DisplayPort output (which is used for daisy chaining), and another close to the front and the right edge of the display.  The former is an "upstream" port, which is used to create a USB data path to the source PC.  Making that connection back to a PC allows you to plug USB peripherals into the display's other USB ports and have them usable with your PC.  Think of it like the display having a USB hub built into it and that upstream port being the cable that connects the USB hub to your PC, because that's exactly what's going on.  The latter USB-C port is a downstream port meant to be used for connecting peripherals, so if you had a USB-C flash drive, hard drive, or smartphone charging cable, you could connect it there.

If you expected to use this display with a laptop that has a USB-C port that can send video and receive power, then yes the U2722DE would have been a better choice, since it includes a third USB-C port that supports all of that.  A "data-only" USB-C port such as the upstream port found on the U2722D is better suited to use cases involving a desktop PC, where you'd have a separate video cable and no need for drawing power from the display.  But because the U2722D avoids that third "fully featured" USB-C port that can accept video, and therefore can also use a lower wattage power supply since it doesn't have to account for providing enough power to run a laptop, it can of course cost less than the U2722DE -- and if you're a company buying dozens or hundreds of these displays to be used with desktop systems, as many Dell business customers will be, those savings can add up.

In any case, not all USB-C ports accept video input and provide power, but that definitely doesn't make them "pointless".

This information is all explained nicely in the U2722D's User Guide, available on the Dell Support site, fyi.

9 Legend

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14K Posts

September 14th, 2021 22:00

@heidibe  Quick additional notes.  You said that the A to C cable that came with the display didn't work, but you didn't specify exactly how you were using it.  (When asking for technical assistance, it helps to provide technical details like that.) If you used that cable to connect a USB-A port on the display to a USB-C port on your PC, that wouldn't have worked at all because you don't use a downstream port on a display to connect to a source PC.  And if you connected the USB-C downstream port on the display to a USB-A port on the PC, that wouldn't have worked either.  But if you used that A to C cable to connect the display's USB-C upstream port -- again, the one next to the DisplayPort output -- to a USB-A port on your PC, then that would have allowed you to use the other USB ports on the display as a USB hub for that PC.  But that connection wouldn't have allowed video or power to flow between your PC and the display, because that's simply not what that port is designed for.  (Also, USB-A cables can't be used for video or for charging a laptop.)

There's no cable or adapter that you can buy that will allow you to charge your laptop from a U2722D.  An HDMI to HDMI cable won't carry USB data or power, regardless of the display's capabilities.  If you want to charge your laptop from your display, you should return the U2722D and get a U2722DE instead.

5 Posts

September 15th, 2021 23:00

Ahhhh, many thanks for explaining! I'm not exactly tech savvy with words, so I got all confused. 

I bought a USB-C monitor with the intention to have a simple USB-C - C cable with my Macbook for personal use, then use HDMI - HDMI on my Lenovo work laptop. Both laptops to display on the monitor. 

I can connect Macbook using HDMI - C cable, but that defeats the purpose as I could've gotten a HDMI only monitor with an adaptor. 

Is U2721DE the same as U2722DE?? As I came across 21DE, but to be honest I'm unsure which part to read which will allow C-C to display (charging is a bonus) also an HDMI port for my different laptop. 

9 Legend

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14K Posts

September 16th, 2021 05:00

@heidibe Happy to help. The U2722DE is one model year newer than the U2721DE, and it has some enhancements:

  • Support for up to 90W power delivery rather than 65W on the 21DE. If you have a 15-16” MacBook Pro or think you might ever want to charge some other laptop that is designed for more than 65W, that would be beneficial to you.
  • Support for USB 3.2 Gen 2 (10 Gbps) rather than Gen 1 (5 Gbps) on the 21DE.
  • That separate data-only USB-C upstream port. On the 21DE, the only upstream data port is the full-featured USB-C input, which means you wouldn’t be able to have USB data connectivity to two separate systems to make it easy to switch USB devices between them. Since you’ll be using two systems with your display, if you want to be able to plug a keyboard and mouse into USB ports on the display and then use those peripherals with each system depending on which one you’re showing on the display at any given time, then you’d need to have two upstream USB connections and therefore would want the 22DE. The alternative would be to simply use a single USB-C to USB-C cable and move that cable between your MacBook Air and X13 Yoga as needed. That would give you the benefit of being able to charge the X13 from the display, which you wouldn’t get by using a regular HDMI cable as you planned to do, but of course it would also mean you would NOT be charging the MacBook Air while using the X13. I haven’t seen a display capable of charging two laptops simultaneously, maybe due to a combination of relatively low demand and the fact that it would require a larger power supply in the display.

5 Posts

September 16th, 2021 05:00

Thanks for clarifying! I won’t be using both laptops at the same time, so I don’t mind using 1 USBC for Mac then unplug, move that to X13 or use HDMI. Then use other port to connect to laptop for keyboard / mouse

9 Legend

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14K Posts

September 16th, 2021 08:00

@heidibe  If you'll only be using one system at a time and don't need to keep the unused laptop connected to power while you're not using it, then using only the USB-C cable and switching back and forth between systems is the best option.  That way you don't have to worry about having a separate HDMI cable plus another separate USB cable if you want video+USB functionality with the X13 -- and even in that setup you'd still need a separate solution for power on the X13.  But if you just use USB-C, you'll only have a single cable going to your display, and that single cable will carry video, USB data, and power for whatever laptop you're using at the time, so it's simpler and more functional all around.

5 Posts

September 16th, 2021 15:00

Sounds perfect! I can get that on 21DE as well yeah? 

9 Legend

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14K Posts

September 16th, 2021 23:00

@heidibe  Yes indeed!

5 Posts

September 16th, 2021 23:00

Big thanks for your help, appreciate it!

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