There is no blue screen or error code and no updates or installs prior to the issue.

Correct: no start up, only trying to repair

• How doni delete this discussion?

Hi Prashanth,

I can not see what your message achieves?

I have received no help and this problem is still outstanding.

Please can you respond to my earlier posts:

How do I delete the orginal message/post?

How to I solve the issue of the computer not working as it is trying to repair itself?

This computer was first used on the 18th July and is not working

Hi, 
 
I'm Prashanth, one of the Supervisors at Dell Social Media Support. I’m glad to know that your system ownership is transferred now successfully. I’ve reviewed this case, and first of all I’d like to apologize for the inconvenience you experienced. 
 
I'm also sorry that our support did not reach your expectations. However, your feedback is valuable to us, and we’ll be working on these areas to improve our services. If there's a next time, we'll make sure to turn around this experience for you.
 
Thanks for your time and patience.
 
Best regards, 
Prashanth
Supervisor
Dell Social Media Team

I have a technician due to fix the computer on Monday 16th. 

I am unavailable and have tried the reschedule option but it does not work.

I would like to reschedule for Tuesday 17th. Please can you action this for me?

S