April 25th, 2015 10:00

I looked into this on my XPS13 and seem to be having the same issue. My iwconfig output matches yours, showing connected as 802.11abg, and current connection speed shows at 33Mbps. I have an N router, and my MacBook sitting next to the XPS13 is currently connected at 217Mbps

1 Message

April 29th, 2015 11:00

Having the same problem, exactly the same output. Latest drivers installed.

3 Posts

May 8th, 2015 14:00

Same issue here, maybe even worst: if I connect to my main router the internet access will be suspended for the whole household (no drop of connection, but denial of service type symptoms).

In case I use a backup router it works, but is slow.

tamas@dell-tam:~$ iwconfig

lo no wireless extensions.

wlan0 IEEE 802.11abg ESSID:"zsuzsinet"

Mode:Managed Frequency:2.412 GHz Access Point: XX:XX:XX:XX

Retry long limit:7 RTS thr:off Fragment thr:off

Power Management:off

15 Posts

May 10th, 2015 08:00

My Intel 7265 module arrived yesterday, and I have been smoke testing it since. First impressions are good, connection seems to be stable and speed is as expected.

$ sudo lshw -C network
*-network
description: Wireless interface
product: Wireless 7265
vendor: Intel Corporation
physical id: 0
bus info: pci@0000:02:00.0
logical name: wlan1
version: 33
serial: 00:15:00:ec:c2:3c
width: 64 bits
clock: 33MHz
capabilities: pm msi pciexpress bus_master cap_list ethernet physical wireless
configuration: broadcast=yes driver=iwlwifi driverversion=3.19.0-16-generic firmware=25.15.12.0 ip=192.168.0.6 latency=0 link=yes multicast=yes wireless=IEEE 802.11abgn
resources: irq:48 memory:f7000000-f7001fff

$ iwconfig
wlan1 IEEE 802.11abgn ESSID:"NETGEAR93" 

Mode:Managed Frequency:2.412 GHz Access Point: 20:0C:C8:29:B8:22
Bit Rate=300 Mb/s Tx-Power=22 dBm
Retry short limit:7 RTS thr:off Fragment thr:off
Power Management:on
Link Quality=66/70 Signal level=-44 dBm
Rx invalid nwid:0 Rx invalid crypt:0 Rx invalid frag:0
Tx excessive retries:1 Invalid misc:133 Missed beacon:0

And of course, it just worked out of the box.

I think this is the module Dell should be shipping the 9343 with, even if it costs more, the experience is so much better...

8 Posts

May 10th, 2015 13:00

Glad it worked out for you in the end, but please note that the actual issue is NOT solved.  Not everybody is willing to replace hardware as a workaround, though.

It seems that the root cause is a Broadcom driver bug, see this bug report.  I think it would make sense to keep this thread alive for updates regarding the driver.

15 Posts

May 11th, 2015 02:00

Fair enough - I changed the title to reflect that.

19 Posts

August 22nd, 2015 19:00

Has the issue been fixed for you?  I cannot connect on the 80ghz band and no amount of driver manipulation is helping.  I'm still within the 30 day window and this might be going back.

3 Posts

August 23rd, 2015 01:00

Yes, the problem is worked around by using the intel chip.

74 Posts

August 23rd, 2015 03:00

Hi *,

the broadcom card *can* use N (and also ac modes) - but the driver is more picky about the station parameters - the Access Point must confirm to the N specification closely. While other adapters are more lax and use N mode while the Broadcom doesn't.

I  had the same issue - and for me the problem was that the WMM setting was disabled on my Access Point - but that is required for N mode according to the spec. So double-check the settings of your router/wifi Access Points.

No Idea what you mean with 80Ghz -  that's way beyond the capabilities of any wifi card. For those you need special hardware. (and probably also a  licence to operate them)

19 Posts

August 23rd, 2015 06:00

Sorry, I wrote that wrong.  I meant 80MHz.  802.11ac only works on the 5GHz band on a 80GHz channel.  The XPS 13 with a Broadcom card won't connect to it.  i.e. I am sending this back to Dell.  Unfortunate, but going round and round with the techs they won't send me an intel card.  So they get the whole thing back.

74 Posts

August 25th, 2015 06:00


I cannot force my access point to 80Mhz wdth, but it reports the Dell to be connected with a rate of 234MB right now - that according to wikipedia is a 80Mhz channel mode (or a 160Mhz one, but that is not supported by my router).

(Don't get confused by the iwconfig only listing "IEEE 802.11abg" - that's not related to the actual mode it is using)

19 Posts

August 25th, 2015 14:00

What are your transfer speeds.  Go to WIFi and look at "speed". Should say 866Mbs.  If not, you aren't connected to your account band.

2 Intern

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350 Posts

August 25th, 2015 14:00

I've got an XPS 13 Developer Edition with the Broadcom card here at home on my 802.11ac network. I even reconfigured that SSID to only use an 80MHz channel. My access point is an Asus RT-AC68U. The performance looks pretty good too: http://www.speedtest.net/my-result/4610762150

19 Posts

August 25th, 2015 14:00

Did you change any of the "advanced" settings, of the card, in the device manager?

2 Intern

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350 Posts

August 25th, 2015 14:00

"866 Mb/s"

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