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August 10th, 2021 20:00

Laptop errors. Please help with it. Cant start up Laptop. Shows this instead of starting up.

20210810_205056.jpg

Laptop errors. Please help with it. Cant start up Laptop. Shows this instead of starting up. I have a latitude E6440.

20210810_213504.jpg

4 Operator

 • 

6.2K Posts

August 10th, 2021 21:00

Welcome to the Dell Community @Erick Hasbun 

2000-0142

The hard drive has failed.

There is a chance that it is corrupt.

You would need to erase the drive and try formatting and installing the OS again.

If that fails then of course the drive will need to be replaced.

Best regards,

U2

August 10th, 2021 21:00

How do I do that? Sorry I am asking so much questions. I am just worried that I won be able to continue with my studies. 

August 10th, 2021 21:00

Thank You!!!

4 Operator

 • 

6.2K Posts

August 10th, 2021 21:00

@Erick Hasbun 

First thing would be to see if you can find/purchase one of these.

USB2SATA.jpg

USB to SATA

You can then remove your HDD and take it to any other laptop/desktop to try and remove any Data.

Then you can try to erase and format the drive.

Regards,

U2

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