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January 18th, 2004 23:00

reinstalling a driver

the driver for my usb controller is not working.  I have uninstalled it and tried reinstalling it but I get errors that it can not install.  The device manager info says that it is not working.  I've tried updating the driver, that doesn't work either.  I tried system restore, that didn't work.  Now what do I do?  Thanks. 

2.2K Posts

January 18th, 2004 23:00

Try downloading the Chipset drivers located at Dell or at Intel. Also you could try the latest system software download from Dell. Any one of these can often fix USB issues.

stu

222 Posts

January 19th, 2004 00:00

Try running a Diagnostics test as well. It could be possible that your USB port may be dead. But try installing the chipset driver (if available) first.

Peace!

5 Posts

January 19th, 2004 12:00

did you uninstall it in the safemode? it is always prefered to uninstall any driver in the safemode to avoid conflicts upon restart. resetting the bios to defauls would also be helpful as well as updating the bios.

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