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one horizontal line on laptop screen
hi, ive had my inspiron 1545 since dec 2010, the dell support page tells me my warrenty is zero...... but since yesterday afternoon i've had a thin horizontal line appear approximately 1" above the task bar,it looks like the screen has been folded then opened up again. last night i ran the suggested diagnostics but to no avail.. can anyone supply a solution many thanks
Jamal M
11 Posts
0
June 28th, 2012 11:00
Hi hawker40,
Welcome to the Community.
I am Jamal M from Dell Social Media and Communities team
It would be better if you send me the details of the laptop using Private message, like Service tag [Can be found underneath the laptop, it’s a 7 Digit Alpha-Numeric Code ending with 1 It will be near the barcode]
If you have already run the diagnostics and the horizontal line appeared during the diagnostics it could be the LCD Screen going bad, but please let me know if you ran the diagnostics by pressing the “Fn and Power button" at the same time when the laptop was powered off.
Kindly revert for further clarifications .
Regards,
Dell-Jamal M
Certified Dell Community Professional
hawker40
5 Posts
0
June 28th, 2012 12:00
hi jamal,
thanks for a quick response. as a newbie to the forum how do i reply with the info you requested in a private message..
regards
hawker40
Jamal M
11 Posts
0
June 28th, 2012 13:00
Please add me as a friend and when you click on my User name you'll be able to send me a private message.
Regards,
Dell-Jamal M
Certified Dell Community Professional