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microsoft bluetooth mouse
I have a dell inspiron 8500 laptop with built in bluetooth and the microsoft bluetooth mouse does not seem to work with the laptop or even be detected or recognize. Any advice from anyone. Should I just return it and get my money back.
Networqs
78 Posts
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November 22nd, 2003 12:00
Two things:
(1) I've read that the Microsoft bluetooth mouse works only with its own bluetooth stations
(2) MORE IMPORTANTLY, if you look in the Inspiron Bluetooth manual, on the specifications page, "Bluetooth mouse" is listed as an "UN-SUPPORTED PROFILE"
americajungle
16 Posts
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November 23rd, 2003 04:00
Networqs
78 Posts
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November 24th, 2003 02:00
There is a list of different types of profiles. One type is called "Unsupported Profile" and includes HID, mouse and other things. It's in the manual
Other people on the board have been able to use mice, so it could be just that Dell hasn't updated the manual
tunz
2 Posts
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November 24th, 2003 18:00
I'm interested in the comment that "other people have gotten the mice to work". Have they really? I spent much of the weekend on the phone with both Dell and Microsoft try to get a Microsoft Bluetooth Mouse to work. I have the Microsoft Bluetooth Keyboard and it works fine. I don't have the Dell internal 300 Bluetooth Card yet because I want to get the mouse working with it's own transmitter first. The mouse worked when I first installed it. But will not work after a shut down and new start up. I can get it to work each time by removing it and going through the discovery process again. But as soon as I shut down and restart it won't work again. It is being found on start up but the drivers don't load. It is only in "Remembered" state, not "Authenticated" like the keyboard. MS is now scratching their heads and have the problem with a research team. Does anyone here have any suggestions? Any help will be greatly appreciated.
Also, what about someone's comment earlier that these MS Bluetooth devices will only work with their own transmitters? Is that true? Is this not going to work with the Dell 300 Bluetooth card? If this is the case, what makes these anything but just another wireless device, only more expensive?
Thanks for the help.
americajungle
16 Posts
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November 25th, 2003 01:00
It is very true that ms mouse bluetooth will work only with it own transreceiver, even though you have dell truemobile 300 bluetooth internal card which by the way I have. When I first bought the mouse I thought something was wrong with it and I returned it only later to find out on google forum and ms forum that it works only with it own receiver but it work just fine with mac computer bluetooth enable go figure.
pstritt
14 Posts
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November 27th, 2003 03:00
Am I the only one that thinks its asinine that this so called Bluetooth mouse only works with the Microsoft transceiver?? What is the point of having standards and purchasing an internal Bluetooth card if you just have to have another bluetooth dongle to talk to a peripheral? This kind of s*** makes me crazy. I'm glad I read this forum before I unboxed the mouse.
Does anyone know of a bluetooth mouse that WILL work with the Dell internal bluetooth card?
Thanks
TFleming
14 Posts
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December 10th, 2003 10:00
TFleming
14 Posts
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December 11th, 2003 12:00
scottvb
1 Message
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December 12th, 2003 01:00
Caroline1Jane
36 Posts
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December 18th, 2003 18:00
tunz
2 Posts
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December 29th, 2003 10:00
americajungle
16 Posts
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February 15th, 2004 03:00
i just flash my bios with ao5 and install the bluetooth driver that support hid. i am not sure what hid suppose to do.
do i still have to use microsoft transreceiver with the bluetooth mouse or not. i read the manual and i do see where mouse, keyboard, joystick etc are not a supported profile.
any advice will help.
thank you.
TFleming
14 Posts
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February 15th, 2004 15:00
americajungle
16 Posts
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February 15th, 2004 20:00
i8500 laptop
ok, i deleted ms driver for bluetooth mouse and i did not use the transreceiver on the back of the laptop. i updated to dell lastest bluetooth driver for ao5 bios. i went into my bluetooth places-- click on it--click bluetooth setup wizard---microsoft mouse was discovered with a question mark on it. i did press the tiny button on the back of the mouse for discovery and this is what i got.
"remote devices must be in discoverable mode for this computer to find them. for assistance in making a remote device discoverable, refer to the remote device's documentation".
what is the latest driver for bluetooth? is it r58942.
any help will be greatly appreciated
thank you
TFleming
14 Posts
0
February 16th, 2004 15:00