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5322
inspiron laptop won't turn on anymore
My laptop won't turn on anymore. It's not the battery because it doesn't even work with the AC adapter. I thought it was the adapter, but a friend with a similar laptop used my adapter and it worked fine. I guess this means the power supply of the laptop is broken? Is this a common thing, and how much can it cost to get fixed ? My laptop is just out of warranty :( Someone please let me know the steps needed to isolate the problem so I can get it fixed. I could be wrong, so is there any more tests I can perform?
satheesh
9 Posts
0
March 6th, 2004 20:00
the same thing happened to me today.. i called tech support and i was asked to ship the laptop to DELL for repair
before shipping they asked me to try reseting the laptop (1. remove battery and uplug ac adapter, 2. hold on to the power key for about 10 seconds, 3. plug in ac adapter (without battery) and check if it turns on) !
my laptop did not turn on on reseting..
sdlled
10 Posts
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March 7th, 2004 23:00
I forgot to mention that its a 4150. I also have a 4100 whos battery works fine on the broken 4150. Also I am using the 4100 to charge the battery of the broken 4150 and its working without any problems. Anyone have any answers to my question about how much it would cost to repair? A laptop without AC power is pretty useless :( I would take it apart and repair it myself if I knew which part to buy and replace.
Veronika
5 Posts
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March 8th, 2004 17:00
Hi: where you able to fix this problem? The exact same thing happened to me this weekend. When I try to turn the laptop on, nothing happens. It is like dead. I have an Inspiron 5000.
Thanks,
Veronika
sdlled
10 Posts
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March 9th, 2004 00:00
DELL-Corey
2.6K Posts
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March 9th, 2004 17:00
It sounds like the problem your computer is experiencing is caused by a motherboard issue.
You can contact us in regards to an out of warranty repair.
sueandray
3 Posts
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March 11th, 2004 11:00
Seems to me that this is not an isolated issue, I have been trying to get ahold of the tech support for days now, with out any resolution. My laptop will no longer power on, it worked fine that saturday morning....
Has anyone gotten any solutions to this yet?
satheesh
9 Posts
0
March 11th, 2004 17:00
i had shipped the laptop for repair to DELL on Tuesday evening, it got back to me repaired by Thursday morning...
they havent replaced any parts... this is what they say the problem was: "Cleaned and unclogged heat sink for overheating system, conducted all tests, the unit is fine". my guess is that there was some dust/carpet fiber collected on the fan that was causing the problem... the only way this could have happened is --- the day before the laptop went dead, i was working on a project with the laptop's base on my carpet floor... since inspiron's(and most other laptops) have their fans in the base, it seems that some of the carpet material and/or dust should have gotten into the fan case and clogged it...
my cause of the problem is most likely an isolated case... however, just look at the fan to see if there isnt any dust/carpet fiber clogging it.... keep in mind that there are other reasons for this to happen (like mother board issues, ram seating etc)..
Veronika
5 Posts
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March 11th, 2004 23:00
Corey: What is a "Mother board" issue?? Can you be more specific?
Thank you,
Veronika
chief7
14 Posts
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March 15th, 2004 16:00
Chances are your motherboard could be faulty, my 5100 did the same thing, and Dell came out and replaced it, and it has worked flawlessly since. try contacting dell support via online, thats what i did, and they responded very quickly.
good luck
sdlled
10 Posts
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March 15th, 2004 19:00
chief7
14 Posts
0
March 16th, 2004 15:00
sdlled
10 Posts
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March 18th, 2004 02:00
sueandray
3 Posts
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March 24th, 2004 12:00
chief7
14 Posts
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March 24th, 2004 15:00
sdlled
10 Posts
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March 24th, 2004 16:00