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July 27th, 2016 08:00
bios ac power adapter message
Hello,
I have a new Inspiron 3552 and all was well until prompted to install a new bios
now on boot up I get a message
Dell AC power adapter type cannot be determined” or "The AC power adapter wattage and type cannot be determined
I am using the adapter that came with laptop
anyone know how to fix
thanks
ejn63
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July 27th, 2016 09:00
If new means less than 21 days from shipment, best would be to call Dell and have the system replaced under the 21-day satisfaction guarantee.
If it's more than 21 days since the system shipped, call Dell to start the warranty repair process.
simchah
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July 27th, 2016 13:00
Fixed.
The bios Dell software prompted me to install was not the latest version
Infact there was another two
I installed latest version and now message gone
But thank you for the reply