base system device missing device in control panel

did you ever find out what #1 and #2 were? I have the same issue with a recent install of Windows 7 and they come up unknown

Yeah I tried reinstalling drivers from the DELL drivers disk.  second time it seemed to solve the problem.  maybe the first time I skipped an item on that disk. .  

Apparently not everything on a dell system is plug and play with the latest operating system.   with 7 the drivers on the dell drivers disk may not work. 

you may be able to get a list of items from the drivers disk then check the dell site to see if those item have installs for 7.  

Do you remember what the device was? i think it is the bluetooth card. Is that what is was on yours for #1 and #2?

thanks

mike

Did you reinstall the driver as per the steps listed HERE?

If not that is possibly the cause of most of your issues. Normally the base system driver is the Ricoh chipset driver . It actually may clear all your errors..

no it does not for some reason. I had to do it on my machine and there are at least seven others that i have helped with this issue.

I am pretty sure Windows 7 installed the drivers automatically for the Ricoh chipset driver. I will double check but I am pretty sure it did, so It has to be something else.

look HERE

note the first on mentions a Dell driver R168331 the other is listed also.

this is a screen cap of my device manager. I see a couple things on there that say Ricoh in there, so I would assume Win 7  installed it. I know I didn't. Plus I am not sure if I should check on anything else that should be updated. Dell has nothing on their site because they say the e1505 won;t work with Win 7 , but apparently it does with some work.

thanks,

mike

that listing i sent comes from a site that will break down the PCI vender listing and provide help in locating the correct driver . Why dont you just go ahead and install that Dell driver that it links to and see what happens. There are different parts to the Ricoh drives. some are for the card reader which is what i suspect you are dealing with .

i googled  "PCI\VEN_1180" and it does come back to Ricoh, So i just have to do some more digging into it and find the right drivers.

It's your verizon card.

dont have a verizon card

Hey, a year... later I ran into the same issue.  Once I upgraded my Dell Studio 1785 laptop from the 'stock' Vista to Windows 7 (which Dell does not make provisions for my laptop). I only had one "Base System Device" displayed in Device Manager, along with same other RICOH drivers successfully loaded as your screenshot displays.

I just ran this download to resolve same issue on my laptop- go to: www.dell.com and select menu "For Home">"Technical Support, Drivers & Parts" (at bottom of list).  Then, enter your Service Tag # (on original laptop sticker) and click "Submit". Submit adds your service tag # to the URL such as: www.dell.com/support/troubleshooting/us/en/19/servicetag/[your #]

Then click "Drivers & Download" tab and expand the "Chipset" section to find your RICOH driver(s).  My driver was for the missing: "RICOH R5C83x/84x Flash Media Controller Driver Ver.3.54.05"  Rem: I had same other RICOH drivers loaded as your screenshot displays- this driver was for yet another RICOH element.

Once I ran the driver *.exe file, it automatically processed correctly the previous "Base System Device" into its correct configuration...  Whoopeee!

Regards,
Al Neumann

After installing XP, on my Inspiron 1501(AMD Sempron) I ran into the same problem

Followed your procedure, and after downloading the Ricoh driver indicated, my problem was resoved.

Thank YOU!