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April 10th, 2016 21:00

XPS 15 9550 Keyboard backlight not working

Hi  My new XPS 15 Keyboard is not backlighting.  According to the specs, it should have that feature.  Tye manual says to change the options, use the Fn key and the right arrow, but that doesn't do anything.  Any ideas?

2 Intern

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1.2K Posts

April 11th, 2016 01:00

Hi BRONSTOTT,

Thank you for writing to Dell Community Forum.

Try to toggle the key and check if the backlight works.

Please private message us the service tag of the system along with your email id (Note: please don't mention the service tag or email id on the public forum as it contains your personal information).

Regards,
DELL-Akshatha M
Social Media and Community Professional
#IWork4Dell

14 Posts

April 11th, 2016 14:00

Thanks.  F10 worked!

2 Intern

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1.2K Posts

April 13th, 2016 05:00

Hi BRONSTOTT,

Glad that the short cut worked.

Feel free to reach back to us if you have any more queries.

Regards,
DELL-Akshatha M
Social Media and Community Professional
#IWork4Dell

2 Posts

July 4th, 2016 00:00

Is there a way to adjust the brightness of the keyboard?

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