Where can I get laptop fan cleaned and maybe upgrade parts to cool down laptop better?

Hi james_zhao7,

System can become warm to the touch during usage when:

•  Using for longer than 10-15 minutes.
•  Watching a DVD/Blu-ray.
•  Streaming online video.
•  Watching or Interacting with Flash Content
•  Playing Video Games or Online Games.
•  Using near a heat source or in a hot environment

Tips for Proper Usage:

Using a Laptop on a hard, flat, non-cloth surface will increase airflow and reduce heat from underneath and inside the system.
It is recommended to use the Laptop in a Room temperature of 0°C to 35°C (32°F to 95°F) with a Humidity level no greater than 90%

Follow below steps to resolve the issue:

Step1: Cleaning the Vents:

• Check the vents on the computer to see if they are covered with dust and not allowing heat and air to pass through.
• Turn off the System
• Unplug the AC Adapter
• Remove the Battery
• Use Compressed Air to blow the dust out of the vents.

Step2: Update BIOS:

Update BIOS on the computer.

Note :

• During BIOS update verify that the computer is connected to an AC Adapter.
• Disconnect any third party peripherals connected to the computer before performing BIOS update.
• Do not turn off the computer during the BIOS update.
• Do not restart the computer during the BIOS update.

Step 3: Hardware Diagnostics Check:

Run Hardware diagnostics on the computer.

If the issue persists, I have added you as a friend. Please accept my friend request by clicking on my name highlighted in blue and then click on “Friends” tab at the top and then click on “Request to Review” and finally click on “Accept” button.

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Awaiting your response!

Hi james_zhao7,

I have sent you a private message once again. Kindly private message me the service tag of the computer.

Awaiting your response!

Hi thanks for replying. But I haven't receive your PM

See here to get into the vents slightly easier:

http://support.dell.com/support/topics/global.aspx/support/kcs/document?c=us&cs=19&docid=544767

I generally use a can of compressed air in combination to a vacuum cleaner (on a gentle setting) to remove dust from the vents.

From the image in the link above your base should look like this:

Consider purchasing a laptop cooling mat. This is an additional fan and is powered by the USB port.You can generally get them in large supermarkets.

Be careful when purchasing one, that it has a solid base and not just legs.

I like this product AWE61EU and the fans look to be in the right place for your vents (from the image above):

http://www.targus.com/uk/product_details.asp?sku=AWE61EU

http://www.targus.com/pdfviewer/temp/AWE61EU_6.pdf 

Another product I like is the ThermalTake T500 but looks less suitable for your model:

As the majority of your vents will be blocked by plastic. Although the top fans will align slightly with the vents.

The ThermalTake Massive 23LX

Might be slightly better and should be okay as your laptop is 14" but the fan is in the very middle and you don't want your vents covered by plastic.

I haven't tried any of the fanless products:

http://www.thermaltakeusa.com/Products.aspx?C=1135

Ones with legs although generally cheaper when put on your lap will jam as the fans will hit your legs and will actually cause the laptop to overheat more.

Also the vents aren't in a great position for your vents.

I'm not sure where to purchase in Canada however likely your local large supermarket Asda/Walmart/Tesco will have them.

One other way to reduce heat in the laptop would be to replace your hard drive with a Solid State Hard Drive (if one isn't present). Solid State Drives have no mechanical parts and hence produce less heat. These can be obtained from Crucial: http://www.crucial.com/international_guides/international.aspx?country=CANADA