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November 20th, 2016 17:00

Static Sound- Both Speakers and with headphones

I have kinda noticed for a while that my speakers will make static noises every so often, and is now affecting my headphones. I have already checked for software updates on Device Manager for my sound system and everything is updated. 

Not really sure where else I would need to look for an update or reset.

I have a Dell Inspirion 13- 7000 series- Windows 10- Intel i7

Thanks for any help!

November 20th, 2016 19:00

Hi AnjellycaG13

Thanks for writing to us.

When did the issue start?

Though the drivers are showing as updated in device manager could please over-write the audio drivers please from support.euro.dell.com--enter tag#--submit--drivers & downloads--select operating system and install as suggested.. Let us know how it goes post that.

Also update the BIOS as well.

Do provide us the system tag# and also confirm the name the system is registered under. Let us

know the contact number and email address.

Regards

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