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No mouse cursor and no touchpad tab in mouse settings
Hi,
I have a Dell Inspiron 5559 running Windows 10. Recently my mouse cursor seems to have disappeared and the touchpad tab under mouse settings is also gone. I tried downloading the driver from the support page but nothing seems to have changed.
Any help please?
Sarah
LSUFAN51
4 Operator
4 Operator
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6.4K Posts
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May 6th, 2017 08:00
:emotion-2:
First - I'd suggest you run Diagnostic tool to check the hardware on the system by following steps below:
1. Power off system
2. Power on system, quickly tap the F12 key continuously until you see Preparing one time boot menu in the top right corner of the screen. In the boot menu, stroll down to Diagnostic and then click it. After quick tests, click on Hard drive and then run Thorough Test Mode. Please report back any error code.