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July 17th, 2013 02:00

No hard drive detected

I have been battling the 'blue screen of death' since I purchased this computer last year. Nothing but headaches! I sent the computer into Dell to get fixed but the blue screen appeared shortly after they returned the laptop to me. It popped up AGAIN tonight and I don't understand what could be the problem.

The blue screen said there was a "KERNEL_DATA_INPAGE_ERROR"

There is no new hardware installed on my computer. I haven't even put all my info on here from my backup drive.

During the diagnostics test it said that "No Hard Drive detected"

 

I need help!

7 Technologist

 • 

7.1K Posts

July 17th, 2013 02:00

Hi shortylhs07,

The hard drive is faulty. You will have to replace it.

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