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Mouse keypad not working properly
The touchpad on my Studio 1749 is erratic - it zooms in and out or scrolls when all I am doing is moving the cursor around the screen. I have updated drivers recently and run Dell Detect. Open to suggestions as it is frustrating!
Thanks
laserman778
511 Posts
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January 21st, 2015 14:00
Has any water come in contact with the touch pad or has had the opportunity to get underneath the touchpad? I was having those issues with my XPS L502X and it was due to water getting underneath the touchpad. I ended up having to replace the touchpad to resolve the issues. I assume since you have tried updating drivers you have tried updating BIOS as well? If you have not tried updating BIOS I would recommend doing so.
wallyxab
2 Posts
0
January 21st, 2015 23:00
Thanks for the response.
I don't think water is an issue as it has been going on for months, but I will have a look. I've updated the BIOS too recently and run Dell Detect.
laserman778
511 Posts
0
January 22nd, 2015 05:00
Sounds like a touchpad replacement may be required. Parts-people.com has a palm rest with the touchpad that you could purchase and replace.